Sky Go not streaming videos

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Ramboss

202 posts

Master Geek
+1 received by user: 17

#210551 1-Apr-2017 16:54

Has anyone else got this issue today, their website logs in fine but the streams wont load/no play button to be pushed, also the app is not recognizing my device for some reason, worked fine in the past

1 | 2

1064 posts

Uber Geek
+1 received by user: 476

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#1752792 1-Apr-2017 17:05

All fine on my Samsung S4

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BlinkyBill

1443 posts

Uber Geek
+1 received by user: 1100
Inactive user

#1752800 1-Apr-2017 17:28

Probably three people tried to use the service at once. Works fine at 4:45 am.

throbb

675 posts

Ultimate Geek
+1 received by user: 167

#1752839 1-Apr-2017 19:22

Same issue here, works fine on my phone though....seems to be only Chrome that its not working on, working with Edge.

Ramboss

202 posts

Master Geek
+1 received by user: 17

#1752868 1-Apr-2017 19:52

Yea no go with chrome, installed Firefox and it's working fine

Cheers,

toneoh

71 posts

Master Geek
+1 received by user: 10

#1752914 1-Apr-2017 22:43

I tried to stream Skygo on my iPhone app and it wouldn't work.

tdgeek

30048 posts

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#1752916 1-Apr-2017 22:49

toneoh:

I tried to stream Skygo on my iPhone app and it wouldn't work.

I tried and fine for me, Reds vs Hurricanes, 6 Plus

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Ramboss

202 posts

Master Geek
+1 received by user: 17

#1752927 1-Apr-2017 23:12

For my PC it was a flash issue, and I have always had problems running the app on my lg g2 so no surprises there

Ramboss

202 posts

Master Geek
+1 received by user: 17

#1752928 1-Apr-2017 23:12

For my PC it was a flash issue, and I have always had problems running the app on my lg g2 so no surprises there

bartong

38 posts

Geek
+1 received by user: 7

#1753348 2-Apr-2017 19:07

Yeah I get the same issue as the OP, logs in but no play button displays in the video window. This is Chrome 57.0.2987.133 (64-bit) on Ubuntu 16.04LTS. Flash plugin is at the most recent stable version I believe, shows 25.0.0.127, but I think I'm right in saying that's embedded in Chrome.

Firefox works, but the video stream quality is really stuttery compared to what I was getting in Chrome only last weekend before it stopped working.

papamoan

4 posts

Wannabe Geek

#1753760 3-Apr-2017 13:30

I had the same problem over the weekend - win 10 / chrome on a PC. It turned out to be a flash setting in Chrome. Check there and all will be resolved.

bartong

38 posts

Geek
+1 received by user: 7

#1754947 3-Apr-2017 18:42

papamoan:
I had the same problem over the weekend - win 10 / chrome on a PC. It turned out to be a flash setting in Chrome. Check there and all will be resolved.

Could you be more specific as to what setting? I tried all sorts of things with flash settings in Chrome and nothing has helped.

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