Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


ofx210p

24 posts

Geek


#21640 2-May-2008 22:39
Send private message

Hi all...

just a quick question - we have Sky TV and have a good signal strength / quality however the Prime channel has a seriously degraded signal.

Out of all the channels the family watch, ONLY prime seems to suffer from this issue and it is so bad that some days (not all) the program is so degraded it is quite simply unwatchable with picture breakup every second or half second even and audio breakup too.

What i find really strange is that its this one channel only and working on the premise its all coming from the same transponders (I aplogise for any vagueness but i've only been here just over a year and I am not entirely clued up on what transponders/satelites it all is on yet unlike the uk) and therefore the signal strength / quality should be equal.

I cant find this problem reported anywhere googling - so just bemused by what it could be.

Thanks in advance.

Chris


Create new topic
CYaBro
4153 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #128087 3-May-2008 00:08
Send private message

You could try the standard "Sky support call fix" and pull the power cord from the decoder for a minute or two and try it again.

I had a similar problem last year where about 2-3 channels would break up as you describe while the rest were perfect.
Turned out to be faulty decoder.

 
 
 

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).
ofx210p

24 posts

Geek


  #128119 3-May-2008 10:04
Send private message

I suppose that is a good start, probably looking for a bigger problem than just a faulty decoder,
stupidly i didnt consider that because of it only being one channel

I'll ring them and see what they have to say .


ofx210p

24 posts

Geek


  #130056 11-May-2008 19:27
Send private message

Well - thats a weird thing that I wasn't expecting.

Spoke to Sky who actually asked me to try the other channels on the same stream - MTV for example
(and some other one - Channel 91 i think.). Obviously not being an MTV watcher I never noticed it breaking up as well.

To which - once he had this information he informed me quite catagoriecally it was localised interference.

Wifi - DECT phone or other RF interference.

Turned off items (Wii - XBOX - Wifi Access Point - 5.8ghz TV Transponder 2.4gnz DECT walkabout )

Turns out walkabout phone is the culptrit.

Turned off the base unit, plugged in a standard phone into the socket and all is good with SKY now.

Just gotta work out if i can re-site the phone base unit to cut the interference... by my (very very ) limited understanding of RF - positioning is going to be quite cructial to strength of interfernece - as it is conversely with reception ? or is it at 2.4ghz the frequencey spacing so small (1cm ?) that this is potentially impractical ?

Anyhow - at least for the time being - we have Prime TV - my wife is happy (ergo i am too)



CYaBro
4153 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #130092 11-May-2008 22:08
Send private message

Ah yes forgot about the DECT phone inteferance problem.
Our cordless phones are 5.8GHz Unidens and don't have this problem. - When the tech came he did move the base unit around to see if it fixed the problem but it didn't.

Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.