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Forums › Sky, Neon, Lightbox › Sky go browser issues.
3puttssuck

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#237606 9-Jun-2018 16:11
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I keep getting "Browser incompatibility" error message when trying to play on Macbook Air using Chrome.  Tried Safari & Firefox, same issue. Tried all the trouble shooting issues on the Sky website, no luck. Anybody else having this issue? Works fine on iPad.

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tdgeek
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  #2032668 9-Jun-2018 17:30
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I use iPad Air 1 or iPad Pro 12.9, I tried MacBook Pro 15 now as re your post, all fine. Safari. 



3puttssuck

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  #2032690 9-Jun-2018 18:37
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It seems to be only related to the Macbook, as I can log in fine on a Windows machine, iPad Pro 10.5 & iPhone.

throbb
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  #2032707 9-Jun-2018 19:50
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Same error on my windows machine, but fine on the app



3puttssuck

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  #2032708 9-Jun-2018 19:54
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But is working fine on a different MacBook. Go figure!

throbb
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  #2032709 9-Jun-2018 19:57
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Seems to be only if it goes to the address https://microsite.skygo.co.nz/#/livetv/sky_sport_1 works fine from skygo.co.nz/#/livetv/sky_sport_1

riahon
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  #2032712 9-Jun-2018 20:00
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I had the same issue and found that my silverlight preference had changed to OFF.

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