New Download to Go option

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freitasm

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# 243427 11-Dec-2018 13:32

Just received:

SKY customers can now download great content to view when they are offline thanks to the new Download to Go feature on the SKY GO App.

While connected to the internet, users can browse a huge selection of TV series and movies based on the channels they subscribe to and download content directly to their mobile or tablet to watch at a later time.

Anyone can download the SKY GO App for free and whether it’s family-friendly films, gritty HBO series, heart-warming romantic watches, crime dramas, kitchen capers, good belly laughs, or getting stuck into some of Prime’s hit CBS series’ – Download to Go allows customers convenient access to SKY’s outstanding premium content, on their own terms.

“The timing of the launch for our new Download to Go feature on the SKY GO App couldn’t be better as we head into the summer holidays,” says SKY’s Director of Entertainment Content, Travis Dunbar.

“Now our customers can download favourite series to binge at the bach, take a movie away to watch on a rainy day, or have a range of family-friendly titles on hand on their devices to occupy the kids on a long drive, all without the need for Wi-Fi.”

Hundreds of titles are now available to download, with new content added regularly. Users can find a full alphabetical list of what’s on offer by a simple click on the DISCOVER GREAT DOWNLOADS button on the MY DOWNLOADS tab on the App’s main menu.

Download to Go at a glance:

Download to Go allows SKY GO App users connected to the internet to download selected TV series and movies direct to devices to watch when offline, based on the channels they subscribe to
Customers can download content to any device that is registered to their SKY GO account via the MY DOWNLOADS tab on the App’s main menu
A huge selection of great TV, family and movie titles are available, with new titles added regularly
Prime’s studio partner CBS has opened up their content to Prime viewers who are registered for SKY GO
An alphabetical list of Download to Go content is easily found by clicking on the DISCOVER GREAT DOWNLOADS button at the bottom of the MY DOWNLOADS tab on the App’s main menu
Customers have 30 days to watch a downloaded piece of content before it expires
If distribution rights expire before the 30-day period, the content will automatically delete from the device
Once a customer has started to view a piece of content it will remain available for 48 hours
To download a movie, customers simply click on the download icon to the right of the title
TV series are available to download one episode at a time by clicking on the download icon to the left of the play button next to each listed episode
On average, a 60-minute item could use around 0.77GB to download, and a 120-minute item could use around 1.54GB
SKY GO App offers content in standard definition, at a resolution optimised for viewing on devices
Customers can download up to 25 titles at one time based on the channels they subscribe to
Due to specific content rights, SKY GO App downloads are not able to be viewed outside New Zealand
The SKY GO App is available free to anyone in New Zealand for both iOS and Android devices – content available to view is based on the channels the customer subscribes to
Supported devices are iOS 9 and above, and Android 4.4 and above

My technology disclosure | Digital Transformation | Enterprise Content Management | Customer Relationship Management | Data Insights, Business Intelligence and Advanced Analytics

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# 2143357 11-Dec-2018 14:12

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Awesome. Good work Sky!

(wait for the usual suspects to make snide comments) :)

Just logged in to try it, and it works exactly as offered. Downloaded a random 1 hour ep of tv in less than 1 minute in high quality.

dafman

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# 2143367 11-Dec-2018 14:21

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networkn:

(wait for the usual suspects to make snide comments) :)

Sky Download to go. Restricted to standard definition and cannot be viewed if travelling to Australia for weekend )-:

Netflix download. High definition and can be viewed when travelling to Australia for weekend (-;

networkn

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# 2143370 11-Dec-2018 14:24

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dafman:

networkn:

(wait for the usual suspects to make snide comments) :)

Sky Download to go. Restricted to standard definition and cannot be viewed if travelling to Australia for weekend )-:

Netflix download. High definition and can be viewed when travelling to Australia for weekend (-;

So subscribe to Netflix and stop working yourself into a lather over something you don't/won't subscribe to.

As a paid subscriber I am glad to have this functionality and believe they are heading in the right direction.

dafman

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# 2143420 11-Dec-2018 15:06

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networkn:

dafman:

networkn:

(wait for the usual suspects to make snide comments) :)

Sky Download to go. Restricted to standard definition and cannot be viewed if travelling to Australia for weekend )-:

Netflix download. High definition and can be viewed when travelling to Australia for weekend (-;

So subscribe to Netflix and stop working yourself into a lather over something you don't/won't subscribe to.

As a paid subscriber I am glad to have this functionality and believe they are heading in the right direction.

Comparisons of products and services comprise a significant chunk of GZ discussion. And you often initiate threads asking for comparison of products/services, eg

What is the best S7 replacement?
Which quadcopter is the best value for money?
Which VOIP wholesaler?
Best android device under $500
etc etc.

Yet, for some reason, you complain whenever Sky's offerings are compared against the competition?

networkn

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# 2143423 11-Dec-2018 15:11

There was no such request in THIS thread. It was a product annoucement.

dafman

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# 2143427 11-Dec-2018 15:17

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networkn:

There was no such request in THIS thread. It was a product annoucement.

And as a new product it falls short in some key areas with existing competing 'download to go' services. It's entirely appropriate to discuss this on the announcement thread

networkn

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# 2143428 11-Dec-2018 15:19

I am told that Sky has limited the download to go feature temporarily to SD, but will likely provide HD downloads in the near future as they ensure they have the bandwidth to ensure a good customer experience.

tripp

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# 2143429 11-Dec-2018 15:21

dafman:

networkn:

There was no such request in THIS thread. It was a product annoucement.

And as a new product it falls short in some key areas with existing competing 'download to go' services. It's entirely appropriate to discuss this on the announcement thread.

The reason why they can't be viewed outside of NZ is due to license agreements in place. Netflix tends to buy up world wide rights for things. You may find however if you download something and fly over to AU and netflix does not have rights to show in AU then you could be breaking the terms of service or netflix is.

I would be interested how netflix does this if they don't have the local rights in the country someone has gone too for the show.

rlevis

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# 2143431 11-Dec-2018 15:22

I suppose a smart phone might be able to determine what country it is in but how would a tablet know if it was in Australia or anywhere else in the world?

dafman

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# 2143432 11-Dec-2018 15:24

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networkn:

I am told that Sky has limited the download to go feature temporarily to SD, but will likely provide HD downloads in the near future as they ensure they have the bandwidth to ensure a good customer experience.

Or their decision to restrict the service to SD is a deliberate decision, consistent previous Sky's history with mobile apps - ie. offer something, but not all, so as not to cannibalise their existing overpriced/ageing set top service. Yet another example of holding back from delivering a best in class customer service.

KrazyKid

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# 2143444 11-Dec-2018 15:32

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I have found on Netflix some things that I had downloaded I could not watch in AU. However putting my phone back into flight mode solved that issue.
This solution may work for those sky go customer who want to travel overseas.

Generally speaking, while I don't subscribe to Sky, this seems a good step forward for there current customers.

Handsomedan

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# 2143452 11-Dec-2018 15:59

It'd be great if they then enabled this on Neon...as far as I am aware, it's not a Neon feature, but I'd love it to be...

Handsome Dan Has Spoken.

networkn

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# 2143572 11-Dec-2018 20:16

dafman:

networkn:

I am told that Sky has limited the download to go feature temporarily to SD, but will likely provide HD downloads in the near future as they ensure they have the bandwidth to ensure a good customer experience.

Or their decision to restrict the service to SD is a deliberate decision, consistent previous Sky's history with mobile apps - ie. offer something, but not all, so as not to cannibalise their existing overpriced/ageing set top service. Yet another example of holding back from delivering a best in class customer service.

My information came from the source. Yours comes from an irrational hatred of Sky. My information trumps yours :)

Spyware

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# 2143575 11-Dec-2018 20:24

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networkn:

I am told that Sky has limited the download to go feature temporarily to SD, but will likely provide HD downloads in the near future as they ensure they have the bandwidth to ensure a good customer experience.

Isn't that exactly what was said about Neon, their more elaborate excuse for SD was that they didn't know they would be competing with Netflix. Fast forward and still SD. Nothing to do with bandwidth, all about being cheap.

networkn

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# 2143576 11-Dec-2018 20:28

I can only tell you what I was told, which is that initially downloads are temporarily limited to SD whilst they monitor bandwidth. I don't work for Sky. It's up to you if you choose to believe it.

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