Sky BOX Integration

Forums › Sky, Neon, Lightbox › Sky BOX Integration

Banksy

12 posts

Geek

#249028 21-Apr-2019 10:28

Hey Guys and Gals,

Am a bit stumped and would ask some advice - Have a bach that has a Freeview set up at 10750 works mint no problems at all. Plug in a new set up Sky box arrived at 11300 so i canged it to 10750 - No matter what i can not get a signal , Says for your information No signal etc - is there another setting i am supposed to change or a sepcific reboot set up ? Any help appreciated and thanks

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8965 posts

Uber Geek

#2221625 21-Apr-2019 10:38

Does the freeview STB require 22kHz activated to work? If so, dish is misaligned.

Banksy

12 posts

Geek

#2221626 21-Apr-2019 10:42

Hiya,

Will plug it back in and have a look - but dont think it did , cheers

Banksy

12 posts

Geek

#2221632 21-Apr-2019 11:12

This Shows the Sky Settings and the freeview settings - Thanks

RunningMan

8965 posts

Uber Geek

#2221633 21-Apr-2019 11:13

Check 22 kHz isn't activated in the Sky decoder then. Most likely cause is 22 k interfering with the throat switching.

Also possible is the LNB is degrading on the dish, and the tuner on the freeview box can lock on, but the Sky box can't. Try changing the LNB freq in the Sky decoder up and down slightly and see if that helps - say 10740 or 10760

Banksy

12 posts

Geek

#2221643 21-Apr-2019 11:44

Thanks Bud, Tried all of the above - No Joy

RunningMan

8965 posts

Uber Geek

#2221685 21-Apr-2019 12:06

Can't see the pics - too small

Spyware

3769 posts

Uber Geek

Lifetime subscriber

#2221690 21-Apr-2019 12:14

Banksy:

Thanks Bud, Tried all of the above - No Joy

Surely you could have posted images that are actually readable rather than 200x112 thumbnails. What I can make out just on the left most image is that its looking at a vertically polarised transponder either because signal is going through a DiSEqC switch?? or LNB is completely misaligned. Is a DiSEqC switch involved???

Note: All Freeview and Sky transponders are horizontally polarised.

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Banksy

12 posts

Geek

#2221697 21-Apr-2019 12:32

That easier ? Apologies was trying to do through a phone - Plugged sky box into next doors worked straight away !!

Spyware

3769 posts

Uber Geek

Lifetime subscriber

#2221703 21-Apr-2019 12:35

Change Sky box polarisation to vertical.

Banksy

12 posts

Geek

#2221708 21-Apr-2019 12:53

Tried that no difference - Worked next door on Horizontal , will just have to sky guy it on a little boat ride !! Thanks all help

Brunzy

2016 posts

Uber Geek

Trusted

#2221721 21-Apr-2019 13:22

According to the photo , you have Diseqc on , not sure if there are settings for that on Sky.

RunningMan

8965 posts

Uber Geek

#2221723 21-Apr-2019 13:29

There is something odd about your dish. Either the LNB is rotated 90 degrees (swapping V/H), or you have a DiSEqC switch in line that the Sky box isn't set up for.

I suspect the LNB is out by 90 degrees, and the FV box has had V/H swapped to compensate. The fix is to properly align the dish and LNB.

RunningMan

8965 posts

Uber Geek

#2221724 21-Apr-2019 13:30

Can you confirm if there is any sort of satellite switch installed, and also get a photo of the dish and LNB?

Banksy

12 posts

Geek

#2221727 21-Apr-2019 13:40

System is standard straight from Dish to a rack in washhouse - Control4 front end interface - No satellite switch - turned off the Diseq off on Freeview made no difference to that signal

skewt

750 posts

Ultimate Geek

#2221730 21-Apr-2019 14:14

Change your LNB type to Single

might have to reboot afterwards

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