What's going on with SkyGo? Via Vodafone.

palmypete

38 posts

Geek
+1 received by user: 8

#251532 29-Jun-2019 20:14

Thursday morning SkyGo worked fine to watch the cricket.

Received an e-mail "Your SKY with Vodafone - you're good to go!" from Vodafone Friday morning with a "SKY PIN number to identify us with Sky".

We hadn't requested a change of any sort.

Tonight while trying to watch Super Rugby via SkyGo... I "don't subscribe to that service".

45mins on hold and counting...

3009 posts

Uber Geek
+1 received by user: 379

Trusted

#2266995 29-Jun-2019 20:40

Did you sign up for Vodafone TV and have a Vodafone atV set top box?

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

38 posts

Geek
+1 received by user: 8

#2266996 29-Jun-2019 20:42

Nope. Refused to have VodafoneTV. Still have Sky set top box(s)

38 posts

Geek
+1 received by user: 8

#2267004 29-Jun-2019 20:57

After 80 mins on the phone it is now fixed.

Told there is a compatibility issue with Edge and Internet Explorer - That's nice, but I'm trying to use the App or Chrome on laptop.

Next thing.. email isn't linked to an active account (everything worked on Thursday). So that was fixed. Restart App and Chrome.

App still no.

Browser yes! Only missed 60 mins!!!!!

Uninstall App. Reinstall App. Now App is working.