Hi All,
just wondering if anyone else has been having issues with Fanpass on 2degrees broadband. As i have just had conversation with fanpass support citing issues with 2degrees customers and fanpass.
Currently my issue is that i cannot access FanPass on any of my devices that are connected to my network. (though i can access other streaming sites).
If i connect my phone to mobile network i can watch it. So it definitely is something on my network or the connection with FanPass and 2degrees. (I have restarted my modem)
I am also very annoyed with FanPass support as they have been unable to give feedback or reasoning behind the possible disruption. there first response was that i should use mobile data to watch the All Black game tomorrow morning (which i have limited supply so i should not have to watch it at home my device when i have paid for watching it on tv).
Anyone else have this issue and possible solution. (though i believe FanPass maybe looking into the issue after i mentioned is there anyway to get a refund if i cannot watch it on my home network).
Thanks
Rod