Help with Sky install

Forums › Sky, Neon, Lightbox › Help with Sky install

GigaFibre5

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#254263 4-Aug-2019 14:17

Hi Guys

Looking for help for a neighbor of mine in Christchurch, neighbor had been offered a deal through Sky, but due to mis-communication in installing sky, unfortunately has not been installed

Neighbour is keen as mustard to get Sky installed

If there is any Sky contractors based in Christchurch, could you please help out

Thanks in advance :)

chevrolux

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#2289715 4-Aug-2019 16:14

You need Sky to deliver the decoder and set up the account.... so calling Sky would be the most logical?

Goosey

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#2289717 4-Aug-2019 16:19

Does your neighbour have the sky box already or is that part of the 'mis communication' i.e. no install date has been set yet?

Either-way, best they call sky and book an appointment if thats the case.

Contractors wont simply do the job without the 'order' from SKY.

GigaFibre5

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#2289718 4-Aug-2019 16:22

@chevrolux they have been called, but the neighbor is requesting the Christchurch branch to help get the process sorted, unfortunately no reply from the branch

hopefully someone on geekzone might be able to push through with install

gigafibre5

GigaFibre5

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#2289720 4-Aug-2019 16:28

@goosey the neighbor doesn't have a sky box, has the dish already installed. Just needs the sky box with the contract to sign and good to start watching sky

Sky ChCh were meant to get in touch with my neighbor, but no communication for about week and half

just thought i'd ask on geekzone here for some help with Sky Reps

RunningMan

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#2289726 4-Aug-2019 17:05

Not aware of any Sky reps that provide support here. They'll just need to call the 0800 number and explain they want it sorted.

DjShadow

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#2289727 4-Aug-2019 17:07

Just as a suggestion, refer to this thread (Sky Deals) and see how the deal originally offered stacks up to the one mentioned on this page: https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=160441&page_no=61

If the offer on the page above is better, there is a phone number for you to call

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GigaFibre5

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#2289737 4-Aug-2019 17:19

Thanks @runningman and @djshadow and everyone else for your Help

Much appreciated