I recently signed up for MySky Hdi and at the time of the roginal call I was also offered a free 3 month trial of Multiroom. Why not I thought, I probably wont continue it as I dont need 3 months but I will give it a try just in case I really like it.
Well the whole installation was no problem I had everything installed that weekend! Perfect.
Multiroom was good but after a month and a half I have decided I wont continue it after the 3 motnh free period.
The problem started with my first bill that included all the new stuff, granted it was high as I had to pay the part periods for the Mysky however there was also a bill for $49 for Multiroom installation! That was weird I thought so I gave them a call and spoke to a person who really seemed to have trouble understanding what my problem was. How can there be a charge for a free trial, "well thats the installation cost you have to pay it", finally I gave up with her and her team leader is going to call me back to discuss.
I was never told of an installation fee and I find it a bit off that they can say a free trial but still try an charge an installation fee!
Anyone else have this problem?