Neon Subscriber Survey

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Garchiba

13 posts

Geek
+1 received by user: 11

#296325 8-Jun-2022 12:53

I received a Neon subscriber survey via email today. I would like to urge any other members who receive this survey to respond to the survey and take them to task on their woeful streaming standards. Neon has some of the best content with the worst streaming standards in the market. Please make a point of asking for streams to be in 4k HDR when available with sound upgraded to Dolby Digital or Dolby Atmos (instead of current stereo format - yuk).

gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#2941547 13-Jul-2022 16:00

I subscribed to them earlier this year, quickly unsubscribed again once I found out there was no Dolby Digital Surround - thats a show stopper for me right there. All their audio is plain old 2 channel stereo. I mainly access overseas providers via VPN as their catalogs have more content and 4K HDR with Surround sound.

MikeAqua

8024 posts

Uber Geek
+1 received by user: 3817

#2941711 14-Jul-2022 09:04

I subscribe. I'll look out for the survey. I don't greatly care about 4K or Dolby. From and AV quality perspective, Neon works just fine for me as is.

I find their UI very clunky compared to Netflix, and having to log in after updates (I presume that's what is happening) is annoying.

Mike