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507 posts

Ultimate Geek
+1 received by user: 31


Topic # 30041 27-Jan-2009 16:51
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Have a problem with pixelation and rainfade 24/7 only with ESPN and C4 channels.

This is constant...i can never view these channels through Sky.

I should elaborate that this is the stadard sky package.  A bit bloody annoying as i like to watch Basketball and NFL occasionally.

I do have a wireless network, but the router is at least 30 metres away, and the cordless phone is phone would be probably 5 metres away from the decoder.

Dont think its an interference issue, more a sky tv issue.


any ideas/hints?




 


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79 posts

Master Geek


  Reply # 192335 27-Jan-2009 17:32
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It'll probably be a problem with the LNB, wiring etc.  Give Mr Sky a ring and get them to fix it.  Its likely that the two channels are on the same satellite transponder.

I had a similar issue, getting the sky man around sorted it out.  He put in a new LNB and there was a rusty switch box from memory..... anyways was all taken care of (no expense to me).


680 posts

Ultimate Geek
+1 received by user: 65

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  Reply # 192337 27-Jan-2009 17:49
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Sounds like a skew issue as they are both on the same TP,
but so is TV3,are you having issues with that?



507 posts

Ultimate Geek
+1 received by user: 31


  Reply # 192388 27-Jan-2009 22:06
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nope TV3 is all good.

Ill ring sky tomorrow and complain. its been a while i just havent got around to making them come out and look at it




 


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20 posts

Geek


  Reply # 192554 28-Jan-2009 19:17
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It may be a problem with a cordless 1.8GHz DECT phone interfering. If you have that frequency of phone (recognisable by not having any aerial), and a newer decoder that may well be your problem. Try unplugging any cordless phones and see if that helps.

If that is the problem, there are three ways to fix it - get a new 2.4 or 5.8GHz phone, swap the decoder for an old type (with no component support), or change the dish's LNB from a dual to single throat model. The last two Sky will do at no charge.

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