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MikeB4

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#303084 16-Jan-2023 08:18
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Any fellow Sky Broadband users here?

Our connection dropped circa 7.30 am, Hutt City, Done all the usual checks and reboots. CPE reports no internet.


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Buckchoi
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  #3021769 16-Jan-2023 08:36
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Indeed, their DNS servers are currently down. The problem started some time after midnight, they've been up & down since then. In the meantime if you change your DNS servers, you can get online.


 
 
 

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cyril7
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  #3021770 16-Jan-2023 08:39
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Hi, yes just got an emergency call from home, put 8.8.8.8 on teh pihole and all came back. Skys DNS is definitely down, traffic routing normal otherwise

 

Cyril


boosacnoodle
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  #3021771 16-Jan-2023 08:40
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Astounding that they do not have monitoring for this.




Lias
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  #3021773 16-Jan-2023 08:53
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boosacnoodle:

 

Astounding that they do not have monitoring for this.

 

 

Sky have never cared about their customers, why would they start now just because they have an ISP as well :-P





I'm a geek, a gamer, a dad and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it.


MikeB4

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  #3021774 16-Jan-2023 08:55
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Got through to Sky help, they claim no issue at their end and say it’s a Chorus issue, strangely I don’t believe them.

MikeB4

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  #3021775 16-Jan-2023 08:56
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Lias:

boosacnoodle:


Astounding that they do not have monitoring for this.



Sky have never cared about their customers, why would they start now just because they have an ISP as well :-P



Yep, one week to go and I will have severed all contact with them permanently

Buckchoi
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  #3021783 16-Jan-2023 09:28
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Their DNS servers are now back online.




Rikkitic
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  #3021997 16-Jan-2023 12:14
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Just to go completely off topic, I set up an Android box and DNS proxy for friends just after Sky forced other ISPs to stop offering global mode. They got into an argument with a Sky technician (at a party, I think) who absolutely insisted that what I had done was completely impossible. DNS proxies and VPNs didn't exist and with global mode gone no-one could stream anything outside their 'allowed' region. In spite of my friends pointing out that they were already doing this, he swore it couldn't be done. According to my friends he was really insistent about this and couldn't be swayed. Either he was an exceptionally loyal employee, or his level of technical competence was about par for Sky technicians.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


MikeB4

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  #3022057 16-Jan-2023 14:47
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Edit: Thread title changed to reflect that the issue is resolved


evnafets
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  #3022070 16-Jan-2023 15:12
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Not a Chorus issue, but likely a Vocus (now 2 Degrees?) one.  Pretty sure they were mentioned as providing the infrastructure for the Broadband Network?  

 

 

 

 


stick
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  #3022072 16-Jan-2023 15:20
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evnafets:

Not a Chorus issue, but likely a Vocus (now 2 Degrees?) one.  Pretty sure they were mentioned as providing the infrastructure for the Broadband Network?  


 


 


I'm on Vocus, and didn't have any issues

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