MySky HDi loss of recording.

I get screen freezes at least once a month - sometimes more. And the loss of recordings does my head in, as the freeze is almost always at the end - when the planner is set to record the next lot of shows, the unit has a spaz, becuase it does not end the recording of the previous show, before the next one starts - and this can cause a problem if you are recording on another channel also.

I can't understand why it won't let us have access to a part recorded file. I'd rather watch some of what should have recorded than none at all.

And all these failed recordings is making me source the programmes from other places.

I don't think I am asking too much from myskyhd box, I am only using it for what it says it can do - record 2 channels - watch a third/or a recording. But when it is a programmed lined up after those 2 recording channels the box spazzs

Here is a cut n paste from a nother thread I replied in:

I have had this problem since we got myskyhd last November.

We are on our second box now.

I find the problem happens if I am recording 2 channels and watching a 3rd using live pause. And if I have a show due to record after those two channels. The mysky unit just cannot handle it and spazzes then freezes.

For example.

Recording 8:30 show on TV2 and another on TV3 at 8:30 while watching the 8:30 show on TV1 using live pause (had toilet breaks)

That uses 3 tuners.

Then at 9:30 I recored the show directly after the previous on TV2 and do the same again for tv3

They start recording even before the 8:30 shows have finished. So it has a little spazz because it needs to use 2 more tuners a total of five.

When it has it's spazz it freezes.

I have followed advice in this forum to set recording to automatic ie don't use 5mins before and 5 mins after (that caused more screenfreezes)

Technically and logically the box should do the following.

Record tv 2 programme at 8:30, record the tv 3 programme at 8:30

Both should stop recording at 9:30

Then it should record the tv 9:30 programme and record the tv 9:30 programme...instead of trying to record while the 8:30 shows are recording.

But instead the box tries to use more tuneers than what it has installed.

Really gets on my nerves and tonight, I am only recording tv3 as I don't want to have any failed recordings seeing Lost is back on and Heroes is on TV3 at the same time.

I really don't know what else we can do except complain, complain and complain, again and again to sky.

JaBZ

kiwipearls