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Topic # 31441 17-Mar-2009 19:05
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Hi just wondering if anyone can help, or experienced similar problems.  I have a DS230NNZ with A360 software.  It works 99% of the time, no problem, always get a good picture.  When the STB is powered off at the wall, or power cut etc, the box will start up with the rain fade splash screen. 0% signal strength, 0% quality.  I have checked all satellite connections, everything seems in order.  The unit will come right after 2 or 3 hours, and start decoding, 80 - 85% signal strength.

I have learned basically not to panic and don't touch anything and it comes right every time after a while.  The first couple occurances I was on the phone to sky tech support.  They stepped me through all the usual configuration changes, of which did nothing.  Their only other solution was a visit by a tech with an 8 day lead time.

Anyone else had a similar experience?

Thanks

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  Reply # 201840 18-Mar-2009 08:21
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Hi, sounds to me like one of two things, either a duff box with a faulty tuner that is off frequency or deaf when first turned on, or an LNB thats DRO (LO) starts way off frequency and time/heat bring it on tune, have seen this in quite a few LNBs but normally not the good quality Sharps that Sky use. I dont think there is anything you can do but have it checked out, my guess is on the STB needing replacing.

Cyril



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  Reply # 201845 18-Mar-2009 08:54
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ok thanks for the feedback, will have to get sky involved.  Was planning to go HDi anyways, so might be a good time to upgrade.

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  Reply # 201854 18-Mar-2009 09:19
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HDi, is a great machine, worth the upgrade.

Cheers
Cyril

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