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348 posts

Ultimate Geek


# 32863 25-Apr-2009 16:17
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I have MyskyHDi and the original Mysky box in a Multiroom setup. MyskyHDi works (apart from intermittent lockups) but I get the "signal interrupted due to atmospheric condittions" message on the Mysky box but only for TV3, C4, Sky movies 2, ESPN and Nicleodeon and the message is permanently displaying. Any ideas before I call them yet again?

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1790 posts

Uber Geek


  # 209310 25-Apr-2009 20:19
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Unplug/ Turn off power to mysky box (one that's playing up), leave off for 10 min to half hour then power back on.
Leave box alone for about 5 minutes, then see how you get on.

My mysky 1 did it once, doing this fixed it, if you ring sky they'll tell you to cut power etc, so if you do this and doesn't work can tell them already done it.

Since it's become the multiroom now my box  hasn't done it since, was when power was cut for some reason sometimes when powered up it didn't find all the channels. (Got atmospheric condiions meassages on those channels)



348 posts

Ultimate Geek


  # 209315 25-Apr-2009 20:45
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Thanks, already did that.

 
 
 
 


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  # 210102 28-Apr-2009 10:29
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The transponder with all those channels on TP15 has an occasional Vpol feed service nearby on TP7. If your LNB Skew is not correct you will get the problem you have, ring sky and get a installer to come and correct your LNB, there should be no charge for this as its there problem.

Cheers
Cyril

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