Is anyone else having problems with the live pause function of Myskyhd?

Example:

Tonight
I paused Fair Go as I has to put the kids to bed and got a little
distracted.  So by 7:50pm I started watching it.  It said I was 20
minutes behind live TV - which is right.  But as I was watching that
gap got a lot shorter - to the point at 8:10 (20 mins later) a message
pop up and said end of recorded tv...

I still had about 5-10 mins left of fair go.

I
thought the live pause recorded buffer was able to store 60 mins of
live tv?  So if I watch 20 mins of it, it will keep recording the next
lot of data until I caught up somehow or decided to ff to live tv.

Is my understanding of this wrong?

Nothing else was recording at the time on any of the tuners.

We
used to be able to say for instance, pause the first 20 minutes of
Lost, so that we would be able to ff all the ads, so by time it got to
the end of the show, or a few mins into the next show - we didn't have
to watch any ads, and we knew it would keep recording the rest of the
next program, as long as we kept within that 60 min timeframe.

I've just been having so much problems with the whole myskybox it is doing my head in big time.

Yet,
it is our only main way of recording tv (apart from the DVD recorder,
but that only records one channel at a time, and is only used as a
precautionary measure).

I think I do have a faulty box, but
trying to watch everything I've recorded, so that I can get a
replacement - is just really hard, and I have even sacrificed a whole
lot of shows too.  Still not caught up.


This has happened twice now.  Second time was just tonight.  I was only 15 minutes behind live tv.  But I missed the end of Fair Go again at 8:08pm.

I would really appreciate if someone could clarify or explain how Live Pause is supposed to work?

I did have this posted in my other Sky Thread, but it seemed to have gone unanswered and I am still in the dark.