Hey guys, I`m getting ready to leave the country and asked from my Sky subscription to get disconnected. Yesterday I got a call from someone who spoke more like a sales rep, rather than a customer service rep. Anyway, I was quite in the middle of a project so maybe didn`t quite make sense of what she said, but the way I understand it is that from the day I first ask to get disconnected, I still need to pay another month`s fee. Sounds like a month`s notice.
I never knew about this, otherwise I would have asked them earlier. I`ve done many disconnections, from similar services, and never heard of having to give notice. I`ve been a subscriber for 4 years, so it can`t be an early disconnection fee either.
Did I misinterpret what she said or is this the way things work?