MYSKY HDi Playback Stutter

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jackfry

225 posts

Master Geek
+1 received by user: 7

# 36559 28-Jun-2009 13:39

Hey,

When i'm watching something I have recording on my myskyhdi, sometimes (but more recently) the playback would stutter, EG I would record "Blade" When I start watching it works fine then about every 10 seconds the video freezes/skips about 3 seconds forward and this makes it impossible to watch.

Has anyone had problems like this or similar?? Or anyone got a clue on what I can do??

Thanks heaps!

Yatey

284 posts

Ultimate Geek
+1 received by user: 11

# 228929 28-Jun-2009 13:43

I have experienced this, like when I recorded the All Blacks Match last night and played it back from the start through my Planner, but mine doesn't sound as bad as yours, as I think it happened only twice. The recording would freeze and then jump a couple of seconds, and the audio would do the same. Dont have any ideas why it is happening, but could be from the Update a couple of months back?

jackfry

225 posts

Master Geek
+1 received by user: 7

# 228938 28-Jun-2009 14:13

yeah mines really bad

Yatey

284 posts

Ultimate Geek
+1 received by user: 11

# 228940 28-Jun-2009 14:19

Have you contacted Sky to see whether or not they have any suggestions?

jackfry

225 posts

Master Geek
+1 received by user: 7

# 228982 28-Jun-2009 17:55

Yup, but they take a while to reply.

kasidis

20 posts

Geek

# 229662 30-Jun-2009 17:59

I have exactly the same issue too, i've noticed its only just started, each time I record n e thing it skips every 3 seconds and the picture is quite pixelated?? I kinda thort it was weather related but am thinking it may not be??

jackfry

225 posts

Master Geek
+1 received by user: 7

# 229981 1-Jul-2009 16:04

I reckon its the decoder.....

MattD

656 posts

Ultimate Geek

Trusted

# 235066 14-Jul-2009 10:31

I have noticed this more recently now that they also have 1/2/3 on HD. Probably not enough processing power.

When it tries to access three HD channels it locks up and then gives a message about HDMI Content Protection...(unrelated error as the LCD is compliant) and then forced to reset the HDi.

Also many items in the failed status from the planner. All HD channels.

Seems to occur if my wife records a 7:30 show and two 8:30 shows, and in the overlap stage it dies. I am guessing about 8:25

Dingbatt

3796 posts

Uber Geek
+1 received by user: 820

Lifetime subscriber

# 235092 14-Jul-2009 11:15

MattD: I have noticed this more recently now that they also have 1/2/3 on HD. Probably not enough processing power.

When it tries to access three HD channels it locks up and then gives a message about HDMI Content Protection...(unrelated error as the LCD is compliant) and then forced to reset the HDi.

Also many items in the failed status from the planner. All HD channels.

Seems to occur if my wife records a 7:30 show and two 8:30 shows, and in the overlap stage it dies. I am guessing about 8:25

If you have your pre/post recording times set at 5 minutes, then at 8:25 the HDi is trying to record three programs at once, which it can't do.

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MarkX

109 posts

Master Geek
+1 received by user: 3

# 235135 14-Jul-2009 12:44

Dingbatt:
MattD: I have noticed this more recently now that they also have 1/2/3 on HD. Probably not enough processing power.

When it tries to access three HD channels it locks up and then gives a message about HDMI Content Protection...(unrelated error as the LCD is compliant) and then forced to reset the HDi.

Also many items in the failed status from the planner. All HD channels.

Seems to occur if my wife records a 7:30 show and two 8:30 shows, and in the overlap stage it dies. I am guessing about 8:25

If you have your pre/post recording times set at 5 minutes, then at 8:25 the HDi is trying to record three programs at once, which it can't do.

MarkX

109 posts

Master Geek
+1 received by user: 3

# 235136 14-Jul-2009 12:46

Dingbatt is spot on.

I had the same problem once and learned from it. Because of the overlap the HDi is trying to record 3 programs at once, which it can't do. You just have to watch one of the 3 programs live and record the other 2. Live pause will still work on the program that you are watching live.

MattD

656 posts

Ultimate Geek

Trusted

# 235204 14-Jul-2009 15:53

That was what I thought was the issue with the overlap. Shame that the system is not smartenough to realise that two programme events run into each other and do not overlap. Worked out it is 2mins prior not 5.. so with inaccuracy of programmes running to schedule we use the Auto option.
Thanks again for confirming my suspicion.

However the livepause while recording two results in jittery playback.