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2 posts

Wannabe Geek

# 37890 21-Jul-2009 12:59
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My SKY HDi freezes and then I need to reset the decoder.

I find the problem happens if I am recording 2 channels and watching a 3rd using live pause. 
And if I have a show due to record after those two channels.  The mysky unit just cannot handle it and spazzes then freezes.

Called the contact centre, but help was not helpfull.

Still occurs.

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652 posts

Ultimate Geek
+1 received by user: 27


  # 237463 21-Jul-2009 13:27
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I understood that you could only record 2 programs at once? If you're using Live Pause on a 3rd program then that means that 3 are being recorded and could well be the cause of your problem?

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Uber Geek
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Lifetime subscriber

  # 237885 22-Jul-2009 14:27
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Depending on your pre/post recording settings if you have programmed a recording straight after two current recordings, then your machine is trying to record 3 programs at once (i.e 2 overlapping 1). Which it can't do.

Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.


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Master Geek
+1 received by user: 3

  # 238160 23-Jul-2009 10:13
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Dingbatt is right. The problem almost certainly lies with your pre/post recording settings. You cannot record 3 programmes at the same time which is what you are effectively asking MySky to do.

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Ultimate Geek
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Chorus NZ

  # 239780 28-Jul-2009 15:19
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I have not had a freeze for months (since last s/w update) and then it happened once the other night :O My settings are on auto and I don't know when it froze because it was frozen when I turned on the TV during the News.

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Wannabe Geek

  # 241056 31-Jul-2009 18:38
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It still happens to me. No clear patterm yet. When I have 2 programs recording, I dont use the pause functionality on the 3rd channel I'm watching.
Will try to establish some pattern.

Will keep you'll posted.

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Uber Geek
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  # 241065 31-Jul-2009 19:50
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I had this problem for quite a while until I removed the Myskyhdi from the cabinet under the TV so it was not gettnig too hot and so far NO lockups. Give it a try.

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Ultimate Geek
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Chorus NZ

  # 241164 1-Aug-2009 10:29
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Happened again on Wednesday night (29/7), during Fair go. Seems to happen on Wednesdays for me, either during the TV1/3 News, Close Up/Campbell Live or Fair Go. That'll teach me for watching Fair Go, I just watch it for a laugh. Also seems that if your hard drive is quite full it is worse.

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