Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

2 posts

Wannabe Geek

# 43758 21-Oct-2009 21:19
Send private message

ok whenever i record a movie or a tv programme while watching it just freezes
also when i fast forward or rewind a programme the +mins goes 2 4 6 for example then freezes and goes to +0 mins i rang sky they gave me the usual routine reset wipe the smart card etc
they said they will send a technician and if its a sky fault its free if not then there is a call out fee of $40
has anyone had similar problems and or solutions to this fault
i asked them like straight up replace it but they said a technician needs to find the source of the probem first
any ideas

Create new topic


Chief Trash Bandit
9906 posts

Uber Geek

Mod Emeritus
Lifetime subscriber

  # 265804 21-Oct-2009 21:21
Send private message

Using their equipment, and their service...yet theyll charge you if they find a fault ? :-/
Im in the wrong business....

Has it always had this issue or is it a new thing ?

XPD / Gavin / DemiseNZ


Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  20GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One - Games, emulation, geekery, and my attempts at photography.     Now on BigPipe 100/100 and 2Talk


Emulation - The art of getting your $4000 PC to run an 80's system - and still fails.

2385 posts

Uber Geek


  # 265807 21-Oct-2009 21:23
Send private message

The biggest problem with MySKYHDI I've seen is overheating. Place the MySkyHD box outside the Cabinet for a few days and see if the problem goes away. If it does get better ventalation for the Cabinet (ie remove the back from it etc or a like).

(or you may already have it with good ventalation)


2847 posts

Uber Geek

Lifetime subscriber

  # 265823 21-Oct-2009 21:45
Send private message

Mine is not in a cupboard and I get this rarely. The picture freezes but the minute counter continues counting and when I press play it plays normally. A bit of a pain as we can't tell where in the programme we are at. It has happened 3 times in the last year. It was fixed once with a standard reset and twice with a full reset (lost all the programs).

Cheers Matt

My views (except when I am looking out their windows) are not those of my employer.

748 posts

Ultimate Geek

  # 265889 22-Oct-2009 00:12
Send private message

Odd nhad only one problem with our myskyhdmi and ring them up and they came and replAced the box for a new one. And after the new one no problems at all and the new box was put in before new updates so it's very very odd

               The Biggest and the Best.

2 posts

Wannabe Geek

  # 266019 22-Oct-2009 11:47
Send private message

yeh this problem just occured like the last 2-3 weeks. its like sitting on a shelf below our tv which is well ventilated

ok the sky guy came right and said the problems during recordings for channels 1 2 and 3 are not the fault of sky.(they dont supply these channels whatever that means) he also said that if there are high number of recordings this can effect the playback of recordings then he deleted all the recordings by going through the housekeeping function and like wiped the hard drive clean but he was pretty cool the technician said sky customer service like peole you speak with by phone have no idea what they are talking about and like take the easiest route to a problem even if this is not the solution. he also said that sky upgrades there software and do not give any notification to customers of the upgrade cos it may only effect a small handful of customers. so yeh there was no charge for what he did which was just wipe the hard drive clean and said in 24 hours recordings should resume to normal without any of the problems i have encounted so heres hoping he is right.....if it doesnt work man they better replace it

1 post

Wannabe Geek

# 271858 10-Nov-2009 21:55
Send private message

i've got similar thing happening. i reckon it's overheating but that's just a hunch. worst when trying to view a HD recording or watching something else while an hd program is being recorded. sounds like they are speced high enough for what they claim to do.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News » announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30

Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37

OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42

New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24

Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46

Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43

Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40

Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38

Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25

Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55 launches prepay challenger brand Kogan Mobile in New Zealand
Posted 3-Sep-2019 11:42

Pagan Online available now
Posted 27-Aug-2019 20:22

Starship hopes new app will help combat antibiotic resistance challenges
Posted 27-Aug-2019 19:43

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22

Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.