A friend a few days ago was rung by SKY with a free installation offer to switch to the MYSKY box. I wanted to do this too, so looked at the SKY website and saw 'free installation for March' and assumed this was the offer made to my friend. So, I rang SKY to get the same deal. But, no, the free installation was only for new subscribers (don't you hate new subs getting a better deal than you who have been paying for years?). I said, no, my friend is definitely not a new subscriber and was told that maybe it was a Vodafone deal. That is wrong, too. From what I can tell, my friend and I are in exactly the same position.
Anyone got any ideas as to what is going on here? OK it is 'only' $99 but hey, there is a principle at stake!!