My friend pays for her parent's sky account, her parents are very very elderly - in fact her dad has regular respite care and can't remember his own phone number or address let alone a Sky pin number - yet my friend discovers porn videos have been ordered on her parents SKY account.  Her mother and father are together 24/7 as her mother is her father's fulltime caregiver and they live in a very small house.  Her parents are very upset because they have not ordered $200 of porn on SKY.  My friend tried to talk to Sky about this and a block was put on the sites but still someone has managed to access the sites, and Sky refuse to consider the fact that my mature female friend and her very elderly parents would never in a millionaire years one want to or two be able to order porn & will not consider investigating or credit the charges.  There is no way her very elderly parents are tech enough minded to know how to get around blocks.  Can anyone offer any ideas on whether it is possible to hack someone else's Sky account, or any other theories how this could happen.  No one else has had access to the house during the time the porn was ordered and viewed - though now these sweet old people are concerned someone is entering their home without their knowledge.