MySkyHDi STB says 'HDMI off'

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martyyn

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#68474 22-Sep-2010 17:15

My Samsung LED had its power supply go 'puff' two weeks ago and whilst away the STB has been plugged into my old 720p LCD instead.

So I get the LED back today and plug everything in as normal but I cant get anything through the HDMI cable from the STB. The HTPC is fine but I always get "no signal" from Sky whichever HDMI connection I choose.

I can get a signal if I connect with composite and I see in the HD settings the HDCP status is "HDMI off" but I cant see anything telling me how to switch it on ! The manual only talks about "SUCCESSFUL", "FAILED", and "something else I cant remember right now".

Am I missing something incredibly obvious here ?

Cheers

richms

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#383288 22-Sep-2010 18:12

Other things work on the HDMI input? If the PSU spiked stuff, it may have nuked something to do with the hdmi output on the sky box.

Try something else on the tv and if thats good then get on the phone to sky about their broken box and dont tell them your story about the tv incase they try to blame you for it.

Richard rich.ms

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#383301 22-Sep-2010 18:47

try, with sky box on at all times setting HDMI to auto and then turn to a HD channel then turn TV off and on, it may reset the TV, this has happened to me with the ps3 being plugged into another HDTV then back to the usual one.

I aim to misbehave.

martyyn

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#383631 23-Sep-2010 15:05

So I called Sky this morning at 10am, spoke to a lovely woman by the name of Liz who said they could come round later today and by 2pm I had a new STB installed.

Thats what I call service.