No sky channels

Forums › Sky, Neon, Lightbox › No sky channels

regan100

6 posts

Wannabe Geek

#71237 6-Nov-2010 19:57

Hi I Have just installed sky in my new house and I got a couple of sky channels and the next
day turned it on and have none, reset the decoder and "one moment please" comes up and stays up there
and wont bring up any picture or channels

I have tried another decoder, another LNB, wiring and still nothing

It has signal strength and quality and the signal is locked just no channels

any suggestions??

NonprayingMantis

6434 posts

Uber Geek
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#401225 6-Nov-2010 20:42

this might sound like a crazy idea, right out of left field, but have you tried calling sky?

regan100

6 posts

Wannabe Geek

#401228 6-Nov-2010 20:53

yea have talked to them guy coming on monday want sky for the weekend

ZollyMonsta

3009 posts

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#401230 6-Nov-2010 20:56

Have you tried cleaning the contacts on the card with a dry cloth?

I gather you used the same card in both decoders you have tried?

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

regan100

6 posts

Wannabe Geek

#401232 6-Nov-2010 21:14

yeah tried that didnt work

ZollyMonsta

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#401234 6-Nov-2010 21:38

Ok.. So if it was the same card it sounds like either the card has been damaged or something has gone awry with your entitlements on it.

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

Niel

3267 posts

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#401235 6-Nov-2010 21:43

Try getting a Sky ID (Sky web site login) and link your card to it. Might tell you if the card is valid or not.

You can never have enough Volvos!

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regan100

6 posts

Wannabe Geek

#401302 7-Nov-2010 09:01

ok ill try another card in it. thanks

tkr001

416 posts

Ultimate Geek
+1 received by user: 69

#401478 7-Nov-2010 21:27

Do you have more than 1 decoder? If so have you turnwd off the one supplying power to the LNB?

regan100

6 posts

Wannabe Geek

#401524 8-Nov-2010 07:19

Got it working, set the dish up in another spot and got all the channels which is weird because there was nothing blocking the line of sight of the dish where it was originally mounted, must of had some sort of electrical interference.

thanks for the help.

Niel

3267 posts

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#401723 8-Nov-2010 15:52

There is a very small chance you had inter metallic corrosion in a connector. If you have 2 different metals in contact you will have corrosion which might be as simple as a thin layer of oxidation. Pulling a connector out and mating it again will wipe the contact surface and restore a good connection. This is why it is a bad idea to have gold plated connectors mixed with tin plated connectors (for example). You often see this issue with PC headphone sockets.

Alternatively you have a poor connection inside the cable and moving it restored the connection.

Electrical interference is unlikely.

You can never have enough Volvos!

regan100

6 posts

Wannabe Geek

#401736 8-Nov-2010 16:16

ok I had a brand new cable put on with new connections aswell as a new lnb and that didnt help. the picture on came on after I moved the dish.