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525 posts

Ultimate Geek
+1 received by user: 34


Topic # 81680 16-Apr-2011 08:04
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I started to watch a recording of the Highlanders game last night and it was really pixellated, then kept on saying recording interuppted due to signal loss, and it jumped forward about 30 or 40 mins.

raind fade, OK I can handle that - but now I still cannot watch those 2 channels, but I can watch every other channel on my Sky plan.

I tried to record the replay overmight, but of course it failed as there was no signal.
On Sports HD 3, the signal is fine.

The signal test show all tuners in the green, but quality is red.

The mist is still around wellington, but I can't understand why it would affect only 2 channels. 

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553 posts

Ultimate Geek
+1 received by user: 15

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  Reply # 459397 16-Apr-2011 14:34
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Ring Sky, get them to come check your dish alignment - sounds like its out.



525 posts

Ultimate Geek
+1 received by user: 34


  Reply # 459962 18-Apr-2011 09:29
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Cheers, I called them and the guy is coming today.
I got them to remove the HD ticket over the weekend, so I could watch sports, and that worked fine.

 
 
 
 




525 posts

Ultimate Geek
+1 received by user: 34


  Reply # 460403 19-Apr-2011 10:10
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When I re-enabled the HD tcket yesterday, HD sports worked again, not sure why.

maybe the wind knocked it back into alignment :-)

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