No sound on TV3 with MySky HDi and Dolby over HDMI

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aschteev

80 posts

Master Geek
+1 received by user: 6

#82784 5-May-2011 19:29

Hi all,

Had MySky HDi installed yesterday. We have a 50" Panasonic Plasma and a Panasonic Bluray HT system. TV is connected to the HT via HDMI2 (ARC) and MySky via HDMI1.

I set the audio settings on the MySKY box for Digital Audio over HDMI to Dolby. Sound works fine on all channels except TV3. Changing it back to PCM/MPEG works fine.

Any reason why TV3 would be the only channel affected by this?

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andrewcnz

965 posts

Ultimate Geek
+1 received by user: 73

#465933 5-May-2011 19:40

Your TV can't decode dolby digital.TV3 has dolby digital sound. Sky sports 1,2 and movies are also dolby digital. But only if you have the HD ticket

aschteev

80 posts

Master Geek
+1 received by user: 6

#465939 5-May-2011 20:01

Thanks for the reply.

The TV isn't decoding the audio, the Home Theatre system is, through the ARC.

When watching TV3 on FreeViewHD, the HT system shows Dolby Digital when viewing the channel, so it can handle DD sound. Sound still works fine on SKY Movies on movies that indicate having DD sound, however no sound at all on TV3. And yes, we do have the HD ticket.

aschteev

80 posts

Master Geek
+1 received by user: 6

#465954 5-May-2011 20:58

Hmmm... I think I need to have a digital audio cable out from the MySKY box to the HT theatre. I was hoping I would be able to get away with having DD over HDMI through the TV out to the HT, but that doesn't seem to work. Will test this tomorrow!

Murraypiesse

3 posts

Wannabe Geek

#466325 6-May-2011 21:33

My home theatre is connected to my My Sky decoder with a fibre optic digital cable. All channels work perfectly except TV3, Sky sport 1, 2 & 3 which has no audio when my home theatre is set on Dolby, these channels only work if I change the surround sound mode to virtual (which sounds like crap). Can anyone help as I would like to listen to these channels in surround sound 5.1 Dolby digital as I can with the other channels.

Murraypiesse

3 posts

Wannabe Geek

#466328 6-May-2011 21:41

To answer the earlier question I think your HT shouldn't be connected to your TV but to the Blue Ray DVD which is in turn connected to your TV. Not that I'm an expert but I just hooked mine up and it works well that way

FAS

13 posts

Geek

#468485 12-May-2011 21:09

If you go into sound setup and choose english alt as the preferred option you wont have the problem and can use the HDMI cable into the TV

Dell

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aschteev

80 posts

Master Geek
+1 received by user: 6

#468593 13-May-2011 08:55

I have purchased an optical cable and now select the digital input on the home theatre system and selected Dolby over SPDIF output in the SKY settings.

However, we only receive Dolby on TV3, not on the movie or sport channels. The HT system shows Dolby Digital when changing to TV3, and get the sound out all the speakers, but only the front two when watching SKY movies or sport.

Any ideas?

Murraypiesse

3 posts

Wannabe Geek

#468624 13-May-2011 09:53

Thanks, i changed the setting to English ALT and it fixed TV3, SS2 & SS3. Now i only have the problem with SS1, I.E. no sound. Any further ideas?

FAS

13 posts

Geek

#471314 19-May-2011 21:18

A frayed knot.

That worked for me on all channels.