iSKY not working

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mattlaing

46 posts

Geek

#83834 21-May-2011 18:03

Hi team,
No mater what file I select to watch I get the message: "The selected item is not currently available"

Is anyone else having this problem?

Thanks,

Matt

blakamin

4431 posts

Uber Geek
Inactive user

#471969 21-May-2011 18:09

Raptured?

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

mattlaing

46 posts

Geek

#471976 21-May-2011 18:24

I doubt Sarah Richardson (Sarah 101) will make it... (Wife's reason for keeping sky)

Speedy885

182 posts

Master Geek

#475214 28-May-2011 18:40

Isky is still in BETA so it will have glitches here and there as I found out. They also dont have a very wide range of shows available to watch even when it does want to work.

codyc1515

1598 posts

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Inactive user

#475413 29-May-2011 13:37

I keep getting this error too, any updates?

sarg

739 posts

Ultimate Geek

Trusted

Lifetime subscriber

#475416 29-May-2011 13:43

I'm watching Sky Sport 1 live without problems at 1345 hours

that would be an ecumenical matter

codyc1515

1598 posts

Uber Geek
Inactive user

#475445 29-May-2011 15:39

I found the problem, my network could not resolve the 'cdn.isky.co.nz'. To fix this I manually set it to the correct ip which I will post later.

Sphyre

75 posts

Master Geek

#475471 29-May-2011 17:15

iSky is such unbelievable trash, I had no idea it was possible to for it to be less reliable than pirated streams that get shut down for copyright infringement, but it is. amazing.

mattlaing

46 posts

Geek

#475563 29-May-2011 20:02

My problem was that I used OpenDNS - which would not point cdn.isky.co.nz to the correct IP address. I setup my host file to go direct to the IP address (found by performing a ping on the url). So now when I access the site, the cdm.isky.co.nz address does not use the DNS server to find the IP address - but resolves directly to the IP address.

If it happens again, it may be because the IP address has changed. Another ping will locate it - and another edit to the host file should resolve the problem.

(Posted for others who may have this issue)

Speedy885

182 posts

Master Geek

#475725 30-May-2011 12:59

mattlaing: My problem was that I used OpenDNS - which would not point cdn.isky.co.nz to the correct IP address.

Thats so people outside of NZ cant access Isky (not worth trying to access it unlike HULU). Or can other people who use openDNS use Isky fine without editing the HOSTS file?

mattlaing

46 posts

Geek

#475734 30-May-2011 13:16

Appears to be a known issue with iSky and OpenDNS.

I can't tell you any more sorry.

tdgeek

28592 posts

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Lifetime subscriber

#475738 30-May-2011 13:19

Can iSky be watched on an iPad?

grant_k

3539 posts

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Trusted

#475768 30-May-2011 14:27

mattlaing: My problem was that I used OpenDNS - which would not point cdn.isky.co.nz to the correct IP address. I setup my host file to go direct to the IP address (found by performing a ping on the url). So now when I access the site, the cdm.isky.co.nz address does not use the DNS server to find the IP address - but resolves directly to the IP address.

If it happens again, it may be because the IP address has changed. Another ping will locate it - and another edit to the host file should resolve the problem.

(Posted for others who may have this issue)

Thanks Matt -- I'll give that a try later.

My problem is very similar to yours, but with an added twist:

- Playback starts OK, and continues for a period of between 1 and 10 minutes;

- Then, the message: "The selected item is not currently available" appears;

- If I restart playback, and skip to the point where it stopped, I will get another few minutes of playback, before it stops again.

I managed to watch a one hour documentary, by restarting playback at least 10 times, but it does get rather annoying, so I haven't bothered watching anything else.

Despite numerous calls to Sky Tech. Support, I have been unable to get any answers on this one. They keep blaming all sorts of other things like my connection, which I know is not to blame, because VoIP phone calls keep working without any interruption, and that means my connection has constant throughput with minimal jitter. I am using Firefox 4, which is one of their supported browsers, and the same thing happens on two different PCs, one running Windows XP and the other running 7. Connection speed is a rock-solid 1Mbps, which is supposed to be enough. Yes, I know it's on the slow side, but it is extremely reliable, and has been for over 7 years now.

Any ideas would be welcome.

Speedy885

182 posts

Master Geek

#475910 30-May-2011 19:54

tdgeek: Can iSky be watched on an iPad?

No because apple have not added support for flash to either the ipad or iphone.

codyc1515

1598 posts

Uber Geek
Inactive user

#475914 30-May-2011 20:00

The fact that it uses MP4 files on sky's end means it should be relatively easy to add, except, it's encrypted.