Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


407 posts

Ultimate Geek
+1 received by user: 119


Topic # 86561 8-Jul-2011 14:41
Send private message

Gents

Would like to get your input on a recent situation with my family moving house.  Sky was rang about moving as the last time they moved a tech came out and facilitated the dis-connx and re-connx of the decoder.  They were told that no tech was required and that it could be plugged in at the new premis, the address would be updated in the system.  Unfortunatly i found out about it too late and got the "its not working call".  Their LNB setting was incorrect for the new (old LNB) dish at the house. 
It appears the LNB setting cannot be changed once the Mysky decoder is connected it just searches.
My questions here are:
-They were charged to change the LNB, would this be correct?
BTW-The decoder removed by the old owner was a MySky unit also

-Their second phoneline is not yet connected, does this inhibit programes from being recorded to the MySky device?


Cheers


[Mod (N8): Fixed subject typo]

Create new topic
3242 posts

Uber Geek
+1 received by user: 849


  Reply # 491120 8-Jul-2011 15:04
Send private message

I was of the understanding that if Sky sends a Tech to a house for whatever reason, they will likely swap out an old LNB and install a Quad as a matter of course ( whether you need to change of not)

3267 posts

Uber Geek
+1 received by user: 77

Trusted

  Reply # 491155 8-Jul-2011 15:45
Send private message

When they come out they should also check the dish alignment. They move over time - nice wind catcher. So yes, it is cheaper to just replace it anyway while they are there.




You can never have enough Volvos!


2001 posts

Uber Geek
+1 received by user: 159

Trusted

  Reply # 491190 8-Jul-2011 17:03
Send private message

wellygary: I was of the understanding that if Sky sends a Tech to a house for whatever reason, they will likely swap out an old LNB and install a Quad as a matter of course ( whether you need to change of not)


I'd believe that has changed due to issues with the Sharp Quad LNBs degrading quite quickly 




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.



407 posts

Ultimate Geek
+1 received by user: 119


  Reply # 491645 10-Jul-2011 13:47
Send private message

Cheers guys
Thought it was a little cheeky charging for a required upgrade, but at $40 its not worth crying over. Will be a little more weary about calling again though!

537 posts

Ultimate Geek
+1 received by user: 35


  Reply # 492438 12-Jul-2011 13:22
Send private message

Their LNB setting was incorrect for the new (old LNB) dish at the house.
It appears the LNB setting cannot be changed once the Mysky decoder is connected it just searches.

for future reference. there is a way to change it on the my sky box.
(if the LNB frequency was the problem)
Somone posted on how to do it on GZ a while back,


1) Press SETUP button
2) Enter Option (4)
3) Enter Option (4)
4) Enter 0759 then press SELECT

That will get you into the installer menu, from whence you can change the LO frequency.



Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.