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921 posts

Ultimate Geek

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#90347 20-Sep-2011 11:05
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Not sure if others have encountered this problem before.

When I watch (or try) iSky Live TV, I get only the audio and no video - theres no error message on the screen, just a black/black video box. I don't think it's re-buffering at all -  audio is very clear and continuos.

No issues watching non-Live content. I'm on a Mac running Lion 10.7.1. Tried from a Mac mini and an Air, both running Lion - same result. Tried this on both Safari and Chrome.

Any ideas?

Thanks



 





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7088 posts

Uber Geek

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  #523441 20-Sep-2011 11:12
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Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?

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  #523451 20-Sep-2011 11:31
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Jaxson: Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?


You don't need multi room for RWC content at the moment. 




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

 
 
 
 




921 posts

Ultimate Geek

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  #523455 20-Sep-2011 11:33
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Jaxson: Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?


I've had multi room since around 2006. Tried on 2 Macs - will try on a Windows 7 machine later.





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Wannabe Geek


#526627 28-Sep-2011 09:26
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A colleague had the exactly the same problem, and we spent the morning trying to figure it out.

We solved the problem in the end by disabling Flash's hardware acceleration.
Click on the link below if you are not sure how to do it.
http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html



921 posts

Ultimate Geek

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  #533533 14-Oct-2011 22:38
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Thanks for that - Will give it a go and see if it solves the problem.





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Master Geek


  #535588 20-Oct-2011 13:20
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Had No problems so Far with watching Live ISKY.

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  #535597 20-Oct-2011 13:50
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You probably want to upgrade to 10.7.2.

 
 
 
 




921 posts

Ultimate Geek

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  #536883 24-Oct-2011 11:18
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Thanks for the replies.

codyc1515: You probably want to upgrade to 10.7.2.


Yup, that seems to have done the trick. Thanks. 





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