iSky - Does it even work? Sports constantly buffers...

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spacedog

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Topic # 96217 22-Jan-2012 16:44

Trying to use iSky to watch some of the Aussie Open Tennis and everytime I bring it up it constantly stops to buffer about every 10-20 seconds.

Not only is the bitrate/quality abysmal, but it can't even properly stream?

I'm on a 20mbps connection and have no problems streaming content from a whole variety of sites around the world, but this iSky thing is just horribad.

I've tried it on and off this whole week.

Is this how it works for everyone else, too?

wpcnz

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Reply # 571979 22-Jan-2012 16:53

Works fine for me mate, I've watched a few Big Bash games on it without problem

Actually, the sound is often slightly out of sync, which is annoying for cricket

spacedog

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Reply # 571985 22-Jan-2012 17:08

interesting....I'm on telstra

What network are you on?

I see the out of sync voice thing too...but most annoying is the constant buffering issue which has been going on this entire week while I have tried using it.

spacedog

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Reply # 571987 22-Jan-2012 17:12

and can you check skysport3 right now? I'm *trying* to watch the nadal match while working and this buffer thing is driving me nuts

wpcnz

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Reply # 571989 22-Jan-2012 17:17

Just watched a couple minutes of it on iSky, works fine. In fact, its a couple seconds ahead of the sky box

wpcnz

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Reply # 571990 22-Jan-2012 17:17

I'm on Telecom btw

spacedog

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Reply # 571991 22-Jan-2012 17:19

interesting....it is horrific on my telstra

vexxxboy

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Reply # 571992 22-Jan-2012 17:21

its ok with Snap but the strange thing is that the feed on isky is 3-4 minutes ahead of what sky is showing on my Tv, whch kind of destroys the claim that it is live.

Common sense is not as common as you think.

wpcnz

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Reply # 571997 22-Jan-2012 17:26

vexxxboy: its ok with Snap but the strange thing is that the feed on isky is 3-4 minutes ahead of what sky is showing on my Tv, whch kind of destroys the claim that it is live.

I do a lot of live betting online (both TAB and overseas) so know when it's truly live or not. I have never found it to be delayed by "3-4 minutes" as you claim with any sport I've watched on sky. They are a couple seconds behind in a lot of cases however

Something I don't like in this tennis coverage is when they "cross over" to a game that has already been played, but give the impression that it is live

sbiddle

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Reply # 572008 22-Jan-2012 17:55

spacedog: Trying to use iSky to watch some of the Aussie Open Tennis and everytime I bring it up it constantly stops to buffer about every 10-20 seconds.

Not only is the bitrate/quality abysmal, but it can't even properly stream?

I'm on a 20mbps connection and have no problems streaming content from a whole variety of sites around the world, but this iSky thing is just horribad.

I've tried it on and off this whole week.

Is this how it works for everyone else, too?

You really need to explain a more more things - such as who your ISP is, what type of hardware you're using, and more importanly whether you're using a wired or wireless connection to your router.

DjShadow

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Reply # 572015 22-Jan-2012 18:07

I found from experience one can blame the ISP in this case, during the RWC I tried to stream isky on my parent's TelstraClear DSL connection (12mb ADSL2+) and it was awful...huge amounts of buffering.
Yet on my Slingshot connection it worked perfectly fine.

spacedog

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Reply # 572217 23-Jan-2012 08:22

Sounds like it is a telstra issue.

Like I said in my previous post, I'm on telstra ADSL my line synchs at 20mbps and it is a rock solid connection and I routinely pull 17mbps of throughput. I'm patched directly into my draytek vigor 120 adsl modem via ethernet. I can assure this is not a problem with my connection.

I stream live TV via from other sources all the time and I get better performance than I do with iSky. I'm going to open a new thread in the telstra forums and see what people say.

Ragnor

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Reply # 572427 23-Jan-2012 16:35

A tracert is probably a good place to start, eg:

tracert cdn.isky.co.nz

Looks like Velocix caching appliances hosted by Kordia/Orcon.

So possibly a Telstraclear to Orcon or Orcon to Telstraclear routing issue?

spacedog

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Reply # 572443 23-Jan-2012 17:03

have opened a new thread on TC forums since the issue seems specific to TC. That thread is here:

http://www.geekzone.co.nz/forums.asp?forumid=44&topicid=96243&page_no=1#572441

spacedog

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Reply # 572449 23-Jan-2012 17:08

fyi....called Tesltraclear tech support and soon as I said I'm having a problem with iSky the rep said, "Yes we are aware that there is a problem with streaming iSky and we are looking into it"