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rugrat

3142 posts

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#99672 24-Mar-2012 14:56
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Hi,

Starship prices come up on first screen, i then pick channels i'm interested in which is sports and movies.

Then on next screen for review of prices, it's charging full price for everything, monthy bill goes from $82 aprox to over $120.

Not sure if allowed more then one service for $1 with way wording is, but it's charging full price for both.

Tried to ring customer services and getting message due to high volume of calls unable to answer phone and to use their website.

I know the dollar is only for first month, then full price. 

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rugrat

3142 posts

Uber Geek
+1 received by user: 944

Lifetime subscriber

  #599478 24-Mar-2012 15:27
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Got through customer services, told person answered about second page of upgrade channel, they didn't comment on it.

Each channel $1 first month, get as many as want. Said a lot of people were putting them all on. I just got the two. 



steve2222
506 posts

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  #600339 26-Mar-2012 15:55
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I kept a screen grab of the offer page so that if they try to charge me the full price of any of the extra subscriptions inside the first month, I have their wording to prove that it does not limit the $1 upgrade to one channel/subscription.

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