LG GW300 Not Now Recognised as Mass Storage

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eracode

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#90787 29-Sep-2011 13:21

A colleague has an LG GW300 phone which used to connect OK to his PC via USB as mass storage but now won’t i.e. the phone isn’t showing as a drive the way it used to. We have checked the settings and all seems OK and he has tried using a different USB port but no go.

We have also tried googling for this but have not seen anything helpful. Would welcome any suggestions.

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BrentR

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#527228 29-Sep-2011 14:18

Is there a memory card in the phone?

waimana

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#527233 29-Sep-2011 14:32

Hi, yes there is a fairly full memory card in the phone, this is what I am trying to access via the PC.

Regs

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Snowflake

#527279 29-Sep-2011 16:04

does it work when attaching to a different PC? i would start there to determine if the problem is with the phone, or the PC.

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eracode

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#527288 29-Sep-2011 16:14

Regs: does it work when attaching to a different PC? i would start there to determine if the problem is with the phone, or the PC.

Yep - thanks. I am bringing laptop to work tomorrow and we will try phone on that.

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eracode

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#527522 30-Sep-2011 08:29

Regs: does it work when attaching to a different PC? i would start there to determine if the problem is with the phone, or the PC.

We re-booted the phone, re-set it to factory settings, connected to a trusted PC with a brand-new USB cable - and nothing. Also tried it with phone set to 'connect as mass storage' and 'always ask' - still nothing.

All is not lost because the Micro SD card can be taken out of the phone and put into a PC via an adapter to achieve much the desired result, but we are still really keen to find out why the phone won't connect.

Would still appreciate any thoughts.

Sometimes I just sit and think. Other times I just sit.