Do I have the right to return this?

Welcome Guest.

You haven't logged in yet. If you don't have an account you can register now.

Forums › Mobile handsets › Do I have the right to return this?

1 | 2 | 3 | 4

5695 posts

Uber Geek
+1 received by user: 1630
Inactive user

#1201174 20-Dec-2014 18:09

someone else might be able to comment about the fast dormancy difference between Vodafone and Spark Galaxy Note variants?

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201175 20-Dec-2014 18:12

Yes I was wondering about that too.

networkn

Networkn
33380 posts

Uber Geek
+1 received by user: 15829

ID Verified

Trusted

Lifetime subscriber

#1201208 20-Dec-2014 19:22

I'd suggest building a bridge and getting over it.

First world problem if ever I heard of one.

LostBoyNZ

644 posts

Ultimate Geek
+1 received by user: 212

#1201219 20-Dec-2014 19:41

There's no legal reason why they would have to accept a return no, what they advertised is what you received. The phone networks can customize the phones when they import them, so an official NZ stock model will be either from Vodafone, Spark or 2 Degrees. The only way to get one that hasn't been brought out by one of the three networks is to buy non-NZ stock.

Playtech will work it as "Official NZ Stock" because I would imagine they buy in the models from who ever has the cheapest cost price at the time (it does vary).

I'm not sure if the Vodafone or the 2 Degrees have the logo on boot, and an app installed, but I would be very surprised if they didn't.

As others have said, they might accept a return just out of customer goodwill, but they would be extremely unlikely to swap it for another vendors S5, especially because it'll cost them more and they likely won't understand your dislike of the logo/app. So unless you can find it cheaper elsewhere, I'd recommend keeping it.

Powershop referral: Get $150 of credit spread over 12 months with this link: https://secure.powershop.co.nz/r/grahamp-q8PwhBv?p=1827

---

Virtual Reality rentals for birthdays, gaming weekends, trade show booths, holidays, family gatherings & more

https://www.virtualrealityrental.co.nz/ - Including the Quest 3, Pimax Crystal Light, PlayStation 5 consoles and more...

michaelmurfy

meow
13732 posts

Uber Geek
+1 received by user: 11151

Moderator

ID Verified

Trusted

Lifetime subscriber

#1201220 20-Dec-2014 19:46

You could always change networks then it wont bother you?

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup) | Starlink

NZ Politics 2026 Tracking & Quiz: https://nzpol.nz

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201223 20-Dec-2014 20:00

networkn: I'd suggest building a bridge and getting over it.

First world problem if ever I heard of one.

Thanks for your insightful input.

I don't like it but it's not the end of the world.

I wish you could block people from participating in your own threads on Geekzone, it's not the first time you've been unhelpful (putting it nicely) in threads of mine.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201226 20-Dec-2014 20:03

michaelmurfy: You could always change networks then it wont bother you?

It's ok it annoys me but I can live with it, it was more a curiosity if it could legally be returned or not.

Lurch

1061 posts

Uber Geek
+1 received by user: 71

#1201229 20-Dec-2014 20:08

I'd discuss it with retailer not here, you maybe surprised what a friendly discussion can result in.

MikeB4

MikeB4
18956 posts

Uber Geek
+1 received by user: 13166

ID Verified

Trusted

Subscriber

#1201230 20-Dec-2014 20:09

Was it promoted as a non network specific phone or a Spark phone?

A world that has gone totally insane.

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201231 20-Dec-2014 20:10

KiwiNZ: Was it promoted as a non network specific phone or a Spark phone?

Just advertised as "official NZ stock" which technically it is, just with Spark's customisation.

JamesL

956 posts

Ultimate Geek
+1 received by user: 342
Inactive user

#1201232 20-Dec-2014 20:11

It's been awhile since I had a Samsung, SGS2, but can't you just flash the Vodafone image using Odin?

http://www.sammobile.com/firmwares/database/SM-N910U/VNZ/

http://www.sammobile.com/firmwares/download/39691/N910UXXU1ANK5_N910UVNZ1ANK5_VNZ.zip/

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201233 20-Dec-2014 20:12

I've never rooted a phone before so wasn't really keen to.

JamesL

956 posts

Ultimate Geek
+1 received by user: 342
Inactive user

#1201234 20-Dec-2014 20:13

You don't have to root the phone:

Instructions

Extract (unzip) the firmware file
Download Odin v3.09
Extract Odin zip-file
Open Odin v3.09
Reboot phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait a few minutes

MikeB4

MikeB4
18956 posts

Uber Geek
+1 received by user: 13166

ID Verified

Trusted

Subscriber

#1201237 20-Dec-2014 20:15

corksta:
KiwiNZ: Was it promoted as a non network specific phone or a Spark phone?

Just advertised as "official NZ stock" which technically it is, just with Spark's customisation.

Hmmm I would go and have friendly talk with them, you may be able to get them to exchange it.
The yahoo app is removable but I think you would have to Root it to get rid of the Spark splash screen which is
A pain and will void warranty

A world that has gone totally insane.

corksta

2410 posts

Uber Geek
+1 received by user: 388

Trusted

Subscriber

#1201238 20-Dec-2014 20:15

Ok that shows how much I know, is it done through Kies?

1 | 2 | 3 | 4

Support Geekzone »

You can support Geekzone with a one-off or recurring donation via PressPatron.

News and reviews »

Samsung New Zealand expands free e-waste drive-through initiative to Wellington
Posted 16-Sep-2026 17:19

Perplexity portable computer is now available on Windows
Posted 16-Sep-2026 17:12

AI market continues to mature in APAC, SAS report shows
Posted 16-Sep-2026 16:40

Epson expands regional presence with new larger A/NZ offices and enhanced customer experience
Posted 11-Sep-2026 15:32

Logitech G PLAY 2026 comes to Los Angeles, Warsaw and Shanghai
Posted 11-Sep-2026 15:25

NVIDIA expands AI infrastructure capacity in partnership with Australia's data centre ecosystem
Posted 10-Sep-2026 13:32

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds: Main feed; Forums feed

Site features: Geekzone BI dashboard; Geekzone Badges; Geekzone Status Page

Site Information: Subscribe to Geekzone; Privacy Statement; Forum Usage Guidelines (FUG); Advertising; Trademark and copyright