Do I have the right to return this?

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Forums › Mobile handsets › Do I have the right to return this?

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#1201174 20-Dec-2014 18:09

someone else might be able to comment about the fast dormancy difference between Vodafone and Spark Galaxy Note variants?

corksta

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#1201175 20-Dec-2014 18:12

Yes I was wondering about that too.

networkn

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#1201208 20-Dec-2014 19:22

I'd suggest building a bridge and getting over it.

First world problem if ever I heard of one.

LostBoyNZ

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#1201219 20-Dec-2014 19:41

There's no legal reason why they would have to accept a return no, what they advertised is what you received. The phone networks can customize the phones when they import them, so an official NZ stock model will be either from Vodafone, Spark or 2 Degrees. The only way to get one that hasn't been brought out by one of the three networks is to buy non-NZ stock.

Playtech will work it as "Official NZ Stock" because I would imagine they buy in the models from who ever has the cheapest cost price at the time (it does vary).

I'm not sure if the Vodafone or the 2 Degrees have the logo on boot, and an app installed, but I would be very surprised if they didn't.

As others have said, they might accept a return just out of customer goodwill, but they would be extremely unlikely to swap it for another vendors S5, especially because it'll cost them more and they likely won't understand your dislike of the logo/app. So unless you can find it cheaper elsewhere, I'd recommend keeping it.

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michaelmurfy

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#1201220 20-Dec-2014 19:46

You could always change networks then it wont bother you?

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corksta

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#1201223 20-Dec-2014 20:00

networkn: I'd suggest building a bridge and getting over it.

First world problem if ever I heard of one.

Thanks for your insightful input.

I don't like it but it's not the end of the world.

I wish you could block people from participating in your own threads on Geekzone, it's not the first time you've been unhelpful (putting it nicely) in threads of mine.

corksta

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#1201226 20-Dec-2014 20:03

michaelmurfy: You could always change networks then it wont bother you?

It's ok it annoys me but I can live with it, it was more a curiosity if it could legally be returned or not.

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Lurch

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#1201229 20-Dec-2014 20:08

I'd discuss it with retailer not here, you maybe surprised what a friendly discussion can result in.

MikeB4

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#1201230 20-Dec-2014 20:09

Was it promoted as a non network specific phone or a Spark phone?

corksta

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#1201231 20-Dec-2014 20:10

KiwiNZ: Was it promoted as a non network specific phone or a Spark phone?

Just advertised as "official NZ stock" which technically it is, just with Spark's customisation.

JamesL

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#1201232 20-Dec-2014 20:11

It's been awhile since I had a Samsung, SGS2, but can't you just flash the Vodafone image using Odin?

http://www.sammobile.com/firmwares/database/SM-N910U/VNZ/

http://www.sammobile.com/firmwares/download/39691/N910UXXU1ANK5_N910UVNZ1ANK5_VNZ.zip/

corksta

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#1201233 20-Dec-2014 20:12

I've never rooted a phone before so wasn't really keen to.

JamesL

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#1201234 20-Dec-2014 20:13

You don't have to root the phone:

Instructions

Extract (unzip) the firmware file
Download Odin v3.09
Extract Odin zip-file
Open Odin v3.09
Reboot phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait a few minutes

MikeB4

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#1201237 20-Dec-2014 20:15

corksta:
KiwiNZ: Was it promoted as a non network specific phone or a Spark phone?

Just advertised as "official NZ stock" which technically it is, just with Spark's customisation.

Hmmm I would go and have friendly talk with them, you may be able to get them to exchange it.
The yahoo app is removable but I think you would have to Root it to get rid of the Spark splash screen which is
A pain and will void warranty

corksta

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#1201238 20-Dec-2014 20:15

Ok that shows how much I know, is it done through Kies?

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