SE W995 'no network connection' problem! :( any ideas?

Forums › Mobile handsets › SE W995 'no network connection' problem! :( any ideas?

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Behodar

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#419877 21-Dec-2010 10:26

From memory, it's referred to as UMTS on the box.

sarvornek

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#419883 21-Dec-2010 10:46

It doesnt have any of those letter on here.. there's DPY S/N IMEI

NonprayingMantis

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#419884 21-Dec-2010 10:53

you need to check if it is the W995 or the W995a

the 995a has 850Mhz 3G - which means it should work on AT&Ts 3G network

the 995 does not have 850Mhz capability, and will only work on 2G on AT&T - which means you might not have coverage where you are (I assume AT&T do have a 2G network?)

Behodar

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#419885 21-Dec-2010 10:58

AT&T most definitely has a 2G network; my phone kept falling back to it all the time when I was over there!

sarvornek

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#419928 21-Dec-2010 13:16

So AT&T claiming they have 3G is just a gimmick?? ..and the W995 on the ericsson site saying it had 850mhz capability is also false..? Whats the difference between the plain and the "a" at the end? i clearly have the plain or else i would have stated that earlier.

freitasm

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#419930 21-Dec-2010 13:22

Most networks offer a mix of 2G and 3G. Very few networks in the world offer pure 3G (Telecom New Zealand and Telstra Australia are one of the very few 100% 3G networks in the world).

The 3G service may not be available in every location AT&T serves. Also the coverage of 2G and 3G varies because of network load, cell site location (they use different sites) and so on.

But it could be no AT&T problem at all. The handset may not be 3G 850 MHz compatible, which means only works on 2G when an AT&T SIM card is inserted.

One last question: what network was this handset locked to before? Or the eBay seller was just importing its own stock?

I think it may be time to take the handset to a store, with the box, and see if someone can help there. They may look at the specs to make sure it's compatible with the bands AT&T uses.

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sarvornek

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#419935 21-Dec-2010 13:31

ok, thanks a lot guys, i'm going to go to the sony style store near me with everything (box/phone/etc). I'll see what they have to say andddddd yeah thanks.

sarvornek

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#420029 21-Dec-2010 16:30

well lol, i just needed a new sim card.

tardtasticx

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#420082 21-Dec-2010 19:01

sarvornek: well lol, i just needed a new sim card.

Is that what AT&T said or Sony?

Did they put a new SIM in there for you to make sure or are they just saying that to get you out? lol

NonprayingMantis

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#420088 21-Dec-2010 19:09

sarvornek: So AT&T claiming they have 3G is just a gimmick?? ..and the W995 on the ericsson site saying it had 850mhz capability is also false..? Whats the difference between the plain and the "a" at the end? i clearly have the plain or else i would have stated that earlier.

the sony site probably just lists both variants as one device - it's quite common to do that.

I already explained the difference between the 995a and the 'plain' 995.
the 995a is 3G 850MHz compatible, the 'plain' 995 is not.

This means that, for AT&T, it will not work on their 3G network. It will work on their 2G network.
Since you have the 995 and not the 995a, you will never ever get 3G AT&T coverage on that phone.
You will get 2G coverage.

http://www.gsmarena.com/sony_ericsson_w995-2682.php

2G Network
GSM 850 / 900 / 1800 / 1900

3G Network
HSDPA 900 / 2100

HSDPA 850 / 1900 - W995a

Behodar

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#420090 21-Dec-2010 19:14

I think AT&T also has some 1900 MHz in metro areas (but don't quote me on that).

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NonprayingMantis

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#420269 22-Dec-2010 08:57

Behodar: I think AT&T also has some 1900 MHz in metro areas (but don't quote me on that).

correct, but I didn't want to confuse the OP even more than he already was.

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