Do I have the right to return this?

Forums › Mobile handsets › Do I have the right to return this?

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#1201239 20-Dec-2014 20:16

JamesL: You don't have to root the phone:
Instructions

Extract (unzip) the firmware file
Download Odin v3.09
Extract Odin zip-file
Open Odin v3.09
Reboot phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait a few minutes

OK awesome thanks I'll give that a go!

MikeB4

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#1201243 20-Dec-2014 20:19

If warranty is important to you the suggested action will void it

JamesL

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#1201245 20-Dec-2014 20:22

I'd say that's only applicable if rooting, flashing a stock image isn't going to void it

MikeB4

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#1201248 20-Dec-2014 20:26

Samsung is not friendly to this sort of action

JamesL

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#1201250 20-Dec-2014 20:26

http://androidromupdate.com/2014/11/07/n910pvpu1anie-sprint-samsung-note-4-sm-n910p-stock-firmware/ seems to indicate Knox will void the warranty if the phone gets rooted

nathan

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#1201253 20-Dec-2014 20:34

I've never understood why replacing software on a piece of hardware voids a hardware warranty

software can damage the hardware?

MikeB4

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#1201255 20-Dec-2014 20:38

nathan: I've never understood why replacing software on a piece of hardware voids a hardware warranty

software can damage the hardware?

I can see some point if the software will make component perform not to specification. But generally it garbage. But I guess we have to live with it.

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michaelmurfy

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#1201272 20-Dec-2014 21:57

No, your warranty CAN'T be voided here in NZ with flashing software on a physical device you own IIRC

Michael Murphy | https://murfy.nz
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sdavisnz

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#1201274 20-Dec-2014 22:18

Are you in Auckland?

pm me if you want to remove spark logo.

The odin instructions you received are not very clear so your better to leave an experienced flasher do it.

-Steve.

Voice gives context

old3eyes

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#1201338 21-Dec-2014 07:28

corksta: To be honest it's the boot logo that annoys me most and yes I know I'm being pedantic. The apps can only be disabled not removed completely.

And the boot logo lasts how long?? A second or two at the most these days. Get over it.

Regards,

Old3eyes

tdgeek

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#1201377 21-Dec-2014 10:12

LOL calm down gents. I'd like a poll on how many of us would be quite happy if our device has a splash screen of another provider? Its not that pedantic. Its a small issue, sure, but if you pay good coin for a device, I reckon its fair enough to have it the way you want/expected it. I am surprised that a carrier branded device has no carrier label on the packaging TBH.

Dairyxox

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#1201380 21-Dec-2014 10:29

Spark customer or not their visible customizations suck and are annoying. I especially hate the YT World. Wtf is that.
I doubt anyone likes the boot logo much either.
They should make these things easily customizable, then they become a 'feature'

alasta

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#1201461 21-Dec-2014 12:59

tdgeek: LOL calm down gents. I'd like a poll on how many of us would be quite happy if our device has a splash screen of another provider? Its not that pedantic. Its a small issue, sure, but if you pay good coin for a device, I reckon its fair enough to have it the way you want/expected it.

I'm fussy about these sort of things so I always buy my devices direct from Apple or my telco in order to avoid unwanted surprises.

kiwibro111

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#1201682 21-Dec-2014 23:54

Look up on google for flashing stock rom for your type of phone using Odin.
Download stock rom for Vodafone NZ and flash using Odin.
Quite easy, warranty won't be void or ask someone who knows to do it for you.

6FIEND

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#1202440 23-Dec-2014 08:50

Just a quick thought for the OP...

When my wife bought a Samsung GS3LTE from E-InfoTech, it came loaded with a bootscreen & custom apps from a carrier in the Netherlands... We had a technical problem with the device that resulted in us needing to return it, (which they were really good about) and when we received the replacement, asked them if they could provide one without the custom ROM-flash.

...they were able to replace it with the OEM Samsung software for us.

Perhaps it might be easiest if you return to the vendor and ask them if they could do the same for you? (this would avoid any warranty-related problems that you might face if you were to reflash it yourself)

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