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Nate wants an iphone
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Topic # 12571 25-Mar-2007 18:41
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Geekzone makes in the news again - just saw this:
THE DOMINION POST — BUSINESS — 19 MAR 2007 — Page 8

Telcos on track for portability

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TOM PULLAR-STRECKER

VODAFONE and Telecom have given assurances they will meet an April 1 deadline to implement mobile number portability, despite rumours they have been having difficulties passing text and multimedia messages between ported handsets.

From the end of next week, people should be able to keep their mobile phone numbers when they switch between Telecom and Vodafone's networks and their home phone number if they move within their local calling area.

Vodafone spokeswoman Elinore Wellwood says the company is "on track to deliver all the requirements".

She would not comment on whether Vodafone had faced difficulties ensuring text messages would flow freely when customers switched networks.

Telecom spokeswoman Rebecca Earl says Telecom will also meet the deadline and is now running tests.

She says its MMS service, which lets customers send photos between their cellphones, proved challenging. "But it's working as expected now, and we're on track to deliver a seamless solution by April 1."

Telecom customers are already able to retain their phone numbers when switching between pre- and post-paid accounts, Ms Earl says.

Ms Wellwood says Vodafone doesn't allow this, and its position once mobile number portability comes into effect is unclear.

"We'll be announcing details of our porting offerings when number portability comes in," she says.

Telecom spent $40 million preparing for number portability, a project that tied up 100 staff for six months, says its chief technology officer Mark Ratcliffe.

Telecom hopes to pick up dissatisfied "on-account" post-paid customers from Vodafone once number portability takes effect. Several Vodafone post-paid customers have complained on the online technology forum Geekzone of the favourable treatment pre-paid subscribers have received during recent promotions.

It is understood some of the differences stem from delays in modernising Vodafone's post-paid billing system. This was a job chief executive Russell Stanners said contractor IBM would complete last year.

But Ms Wellwood says on-account customers get better deals for national calls on plans such as Choose 60 and enjoy cheap off-peak overseas calls and handset subsidies.

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  Reply # 64946 25-Mar-2007 18:54
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But Ms Wellwood says on-account customers get better deals for national calls on plans such as Choose 60 and enjoy cheap off-peak overseas calls and handset subsidies.



Yet again Vodafone are proving themselves as complete and utter plonkers.
 
The take 10 (10 mins for $2 for calls to Antigua, Australia, Bangladesh, Botswana, Brunei, Canada, Cayman Island, China, Chile, Colombia, Costa Rica, Cyprus, El Salvador, France, Germany, Ghana, Guatemala, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Kyrgyzstan, Laos, Macao, Malaysia, Mexico, Monaco, Netherlands, Philippines, Russia, San Marino, Singapore, South Africa, South Korea, Spain, Swaziland, Switzerland,Taiwan, Thailand, Ukraine, UK, USA, Vietnam, Zambia and Zimbabwe) has only ever been available for PrePay users and is also available 24/7, not just offpeak.

Maybe Ms Wellwood would like to tell me how I can get international calls for an effective rate of 20c per minute being on account?

If I commit to You Choose 60 and get 60 mins of anytime calls for $39.95 I would then also pay 79c per minute for extra minutes. A Prepay user with no commitment to the Vodafone network pays 89c per minute... And who really cares about handset subsidies? All I want is better value for money when it comes to call costs. Why will Vodafone give you 25% bonus airtime on all You Choose plans *only* if I buy a handset which I get subsidised? Why should I not be offered the incentive of getting extra 25% airtime if I bring my own handset?? Oops I forgot.. your handset prices are so inflated that you only afford to give me the extra 25% airtime and the subsidy because you made so much from the handset sale.




Nate wants an iphone
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  Reply # 64947 25-Mar-2007 19:05
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And considering during the prime of the prepaid only promos - Let yourself go. The promo where for 3x$.49 you could get double the amount of minutes than what you could get on Choose 60 (or for a lot less than the 100/200 off peak minutes addon).




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  Reply # 64948 25-Mar-2007 19:11
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Well I put a query into the vodafone custhelp thingie asking what will happen to my remaining balance when I port my number to telecom since they couldnt move me onto a plan, and I have recieved no response at all to it.




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Reply # 64951 25-Mar-2007 20:08
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I didn't notice this article, but now I have a RSS feed from Google News looking for Geekzone...






Juha
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  Reply # 64952 25-Mar-2007 20:11
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I'd be very surprised if it was just Geekzoners noting that On Account customers get the step-motherly treatment by Vodafone.

Despite many promises over the past year, I see no action on Vodafone's behalf to rectify the situation.




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  Reply # 64959 25-Mar-2007 20:28
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juha: I'd be very surprised if it was just Geekzoners noting that On Account customers get the step-motherly treatment by Vodafone.

Despite many promises over the past year, I see no action on Vodafone's behalf to rectify the situation.


Being able to move numbers from PrePay to On Account was identified as a priority when Vodafone came to town in early 1999 due to the much higher ARPU from On Account customers. It shows how slowly things can happen.


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Reply # 64960 25-Mar-2007 20:33
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Juha
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  Reply # 64964 25-Mar-2007 21:20
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Yeah, like the Russell Stanners Q&A...




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  Reply # 64965 25-Mar-2007 21:39
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What Q&A? If Go Large/unleashed ADSL was the telecomms joke of 2006 and then surely Vodafone has to be this years.

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