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Megan79

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#171798 1-May-2015 12:20
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Hi All

Hoping someone can help me.

My partner purchased a second hand phone samsung rugby handset here in nz that is great.  He uses it on the Spark network, the phone has the AT & T operating system and everything works find except he cannot send or receive multimedia message and cannot connect to the interenet.


Does anyone know if I can change the settings on his phone so these options work, I am great with technology but know a thing or two and spark have been no help at all.

Thanks in advance
Megan

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Andib
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  #1294980 1-May-2015 12:26
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He will need to change the APN settings on the phone to those of Sparks. (See here http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=32983)

However AT&T have had a habbit in the past of locking these down so you may not be able to change them easily.




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johnr
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  #1294981 1-May-2015 12:28
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Good chance you can't change the APN

xpd

xpd
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  #1294983 1-May-2015 12:29
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Might need APN entered....

http://www.spark.co.nz/help/mobile-data/device/os/ios/spark-mobile-broadband-data-apn.html

Thats for iOS but actual settings are the same





XPD / Gavin

 

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old3eyes
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  #1295060 1-May-2015 14:24
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I've had a couple of old AT&T phones and changed the APN fine.  Though I believe the rugby is a flip phone some may not be too easy..




Regards,

Old3eyes


Megan79

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  #1295069 1-May-2015 14:36
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Thanks for this information, as I dont know alot about technology.  Do i go to settings on the phone and then profile and then adjust in there.

freitasm
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  #1295082 1-May-2015 14:57
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Correct.





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