Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


Topic # 17850 14-Dec-2007 17:25
Send private message

I bought a cell phone from parallel imports about 2.5months ago.? The other day when I turned it on there were cracklines (under the screen) running up vertically all over the screen and the screen no longer showed any picture.

I took it back to parallel imports and they took one look at it and said 'sorry thats not covered under warranty, that is impact damage'.? This really pisses me off.? I have had the phone in a protective case from day 1, and have only ever carried the phone around in my front jean pocket.? The guy tried to explain to me that this can happen to screens if you put it in your BACK pocket and sit on it. . .? I can understand that to a degree if the phone is running, however I have never had the phone in any pocket except my front.

So basically parallel is stonewalling me and the guy told me to put in an insurance claim.

Has anyone else had this problem before?

I think that I should have some comeback under the consumers gaurantees act as the phone clearly didn't withstand reasonable wear and tear under normal conditions. (I would define carrying a phone in your pocket as normal useage).

Does anyone have any more insight into this and how I should approach the matter?
Any help is much appreciated.?


EDIT RC: Moved to GSM forum, as it relates to the handset and not the provider.

Create new topic
4330 posts

Uber Geek
+1 received by user: 93

Moderator
Trusted
Lifetime subscriber

  Reply # 99974 14-Dec-2007 17:29
Send private message

If you could post a picture, people may be able to comment fully.

Without a picture, it is a bit difficult to say one way or the other.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.