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535 posts

Ultimate Geek

#195751 2-May-2016 18:54
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Tried a search and couldnt find any NZ local info here?




My S6 edge has a cracked screen and trying to find options on getting it fixed. Ideally in CHCH but can look further out if no options here.

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2348 posts

Uber Geek

  #1545540 2-May-2016 19:18
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Theres a place called iCell in The Palms, Northlands and South City that will do it for $445

If you bought your phone is from Vodafone or 2degrees there is a place called FoneFix who is the official samsung service center however they won't touch it if it's from Spark.


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535 posts

Ultimate Geek

  #1545618 2-May-2016 21:37
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Thanks but ouch $445! Im maybe better to cut my losses and just get a new phone?




Edit: forgot to mention i bought it from Harvey Norman

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Uber Geek

  #1545655 2-May-2016 23:00
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Thanks but ouch $445! Im maybe better to cut my losses and just get a new phone?




Edit: forgot to mention i bought it from Harvey Norman



But do you know if it is the Spark, Vodafone or 2degrees version of the phone? You could also call 0800 Samsung and see what they say.


Yeah, maybe, or check with your insurance company

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Uber Geek

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  #1545658 2-May-2016 23:06
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In the past I've had a screen on a Galaxy S4 replaced for free (from Samsung) after I pointed out their stress tests they had with this phone on their social YouTube channel. Around a week after I did the claim the video was gone. Best to ask Samsung and see what they say about it and even say something along the lines of "Huawei does a free screen replacement - why can't you" just to be a little difficult to challenge them.


I think it is ridiculous how expensive the screens are to replace compared to buying a new phone, also most of the time Samsung screens are incredibly annoying to replace (have done a few myself in the past). Protip in future glass screen protectors have saved my phone twice :)

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