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Forums › Mobile handsets › Which authority can we contact if we still haven't received out Note 7s


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Wannabe Geek


Topic # 204316 27-Sep-2016 08:58
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Hi All,

 

Is there a particular authority that we can contact if we still haven't had any contact regarding our replacement Note 7s? I'm about to pay another instalment for a phone which I don't actually have.  Any contact with the companies involved ends up with either no information or lots of inaccurate information.  Anyone else having similar issues?

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  Reply # 1641058 27-Sep-2016 09:00
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which company are we talking about?

 

Is it a telco?

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  Reply # 1641060 27-Sep-2016 09:06
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Knowing where the handset was purchased from will help us help you

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  Reply # 1641061 27-Sep-2016 09:08
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You have to contact the telco and lodge a formal complain.




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  Reply # 1641079 27-Sep-2016 09:42
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Or if you brought it from someone else (eg Parallel Imported), then that organisation has to provide you help. 




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  Reply # 1641128 27-Sep-2016 10:52
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Did anyone get their handsets from a parallel import?

 

How have they handled the issue?

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  Reply # 1641144 27-Sep-2016 11:09
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The Fire Brigade?

 

laughing

 

 

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