LG G5 H860 not connecting to 2 Degrees 4g

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sxz

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#228860 25-Jan-2018 22:11

Hi guys, from a Google search I understand my phone should work on all of 2 degrees bands.

From 2 degrees website I should have good 4g coverage where I am now, but I'm only roaming to Vodafone 3g. Not sure why. Any ideas? I'm pulling less than 0.25mbs on 3g, not enough for my purposes. I can't seem to get 4g working...

4g usually works for me at home, just not where I am right now.

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#1946906 25-Jan-2018 22:29

Have you tried calling 2d and checking if they possibly have a cell tower outage?

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ajw

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#1946907 25-Jan-2018 22:37

Are you sure your handset is able to be used on the 2 degrees network. Which is.

900//2100 3G UMTS

and 700/1800/ on the 4G network

sxz

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#1946909 25-Jan-2018 22:52

No I haven't checked with 2 degrees, I thought probably this would be a handset issue. Apparently I have 1800 band on my phone, but not sure about 700 band. I'm in Coromandel, would the 700 band by chance be for low density areas?

ajw

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#1946911 25-Jan-2018 22:57

sxz: No I haven't checked with 2 degrees, I thought probably this would be a handset issue. Apparently I have 1800 band on my phone, but not sure about 700 band. I'm in Coromandel, would the 700 band by chance be for low density areas?

Check out this site this will tell you what bands these towers use.

https://gis.geek.nz/celltowers

sxz

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#1946950 26-Jan-2018 06:48

Cool site, thanks! Looks like 2 degrees tower should be showing 1800 band. When I force my phone to search a network of seeks spark and Vodafone, but not 2 degrees. Weird. Maybe the tower was affected in yesterday's Coromandel power cut?

sxz

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#1947190 26-Jan-2018 14:47

Tried my SIM in another newer 4g phone and still doesn't pick up 4g, despite being in a good 2 degrees coverage area. I guess it's a 2 degrees issue, not a handset issue. Nothing wrong showing on the website about an outage in my area.

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#1947192 26-Jan-2018 14:50

in that case if you get the thread transferred to the 2degrees forum they might be able to help

tigerstyle

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#1988106 4-Apr-2018 11:06

sxz: Cool site, thanks! Looks like 2 degrees tower should be showing 1800 band. When I force my phone to search a network of seeks spark and Vodafone, but not 2 degrees. Weird. Maybe the tower was affected in yesterday's Coromandel power cut?

Love this site

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#1988143 4-Apr-2018 12:13

Is the handset 4G 700Mhz band 28 (Used in NZ) or the USA 700 4G?

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#1988154 4-Apr-2018 12:31

https://www.2degreesmobile.co.nz/help-and-support/mobile/service-status/

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