You will need to e-mail me at sylvestorcat@hotmail.com for me to actualy answer your problems but this is some of the solutions.

First you will need to get one of those free xtra starter disks which are free from like Noel Leeming and all places that sells computers.
Then when you put the disk into the disk drive WHATEVER YOU DO DON'T REGISTER OR ELSE YOU WILL GET PUT ONTO A PLAN. So that's all that I can think of but if you go to www.xtramsn.co.nz then go to xtramail then it will display user name and password but don't put in your password or username unless you are a xtra customer but if you look up on the far right up the top there should be something called help. Click on that and then got set up Outlook express so that's all that I can think of but remeber you can e-mail me for support. I am not an Xtra staff but I know what I'm talking about okay goodbye