I got my Black N82 from them. They were OK to deal with, apart from not having the N82 in stock when I went in (even though the website said there were several units, and I phoned to confirm), and then making several promises about when it would arrive that fell through. In the end it was only 4 days away, but given the lengths I went to to confirm it was there, and the misinformation about futher stock, I wouldn't rave about them except for the price (still cheaper than you can get them for now at $670).
N78 is a pretty reasonable phone, but depending on your needs its probably worth shelling out a little more for the N82.
Twitter: @nztechfreak Blogs: HeadphoNZ.org
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