Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


gcorgnet

1078 posts

Uber Geek


#251340 20-Jun-2019 08:57
Send private message

Hi, I have a phone which has been stolen during a burglary and I need to blacklist it. Problem is it hasn't recently been used with any of the 3 providers.

 

What's the best/easiest way to get it blacklisted everywhere?

 

(The insurance company will be asking for proof of blacklisting as well)


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
Linux
11391 posts

Uber Geek

Trusted
Lifetime subscriber

  #2261230 20-Jun-2019 09:07
Send private message

Have you got the IMEI for the handset?

 

All carrier share EIR data so once blacklisted on one carrier it's blacklisted on all 3




gcorgnet

1078 posts

Uber Geek


  #2261231 20-Jun-2019 09:08
Send private message

I do. but all 3 providers seem to have a convoluted way of processing that, and all assume with have been one of their customers


Linux
11391 posts

Uber Geek

Trusted
Lifetime subscriber

  #2261232 20-Jun-2019 09:11
Send private message

gcorgnet:

 

I do. but all 3 providers seem to have a convoluted way of processing that, and all assume with have been one of their customers

 

 

You only need to contact one carrier to get it blacklisted then all that EIR data is shared




gcorgnet

1078 posts

Uber Geek


  #2261234 20-Jun-2019 09:16
Send private message

yeah, I get that, but so far both 2degrees and vodafone are playing hard ball as they can't see the phone having been used on their network recently.


xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #2261235 20-Jun-2019 09:18
Send private message

If you have the IMEI number, then all you need to do is contact the network provider, and ask them to do it. It shouldn't matter how much its been getting used, long as you have the authority to request it and correct details, it should be done.

 

It has to register the IMEI at some point for use.

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


Linux
11391 posts

Uber Geek

Trusted
Lifetime subscriber

  #2261236 20-Jun-2019 09:20
Send private message

File a police report and then anyone of them will blacklist the IMEI


freitasm
BDFL - Memuneh
79250 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2261238 20-Jun-2019 09:21
Send private message

Os the phone yours? Contact the provider you have an account with and report it stolen. You shouldn't contact a different operator. They won't tell you if the IMEI was used either, for privacy reasons.




Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
gcorgnet

1078 posts

Uber Geek


  #2261239 20-Jun-2019 09:25
Send private message

but that's the thing. this phone was purchased unlocked from noel leeming. Was used on skinny for a while then maybe 2 degrees prepay for a bit over the months.

 

But it hasn't been used recently so it seems providers won't blacklist it.


gcorgnet

1078 posts

Uber Geek


  #2261241 20-Jun-2019 09:26
Send private message

I obviously already have a police report.

 

And again: there is no account in my name associated to that phone, it was purchased from Noel Leeming, not from a phone store.


gcorgnet

1078 posts

Uber Geek


  #2261243 20-Jun-2019 09:32
Send private message

Made some progress with Vodafone who will blacklist the phone if I provide a copy of the police report (which I have) and a receipt showing the IMEI number (My receipt from Noel Lemming doesn't have that unfortunately).

 

Off to NL to try and get a different receipt. Not expecting much there...

 

Why is this so hard?


clinty
1182 posts

Uber Geek

Lifetime subscriber

  #2261246 20-Jun-2019 09:37
Send private message

gcorgnet:

 

..

 

Why is this so hard?

 

 

I would imagine to stop people randomly blocking phones as a form of harassment

 

Clint


gcorgnet

1078 posts

Uber Geek


  #2261248 20-Jun-2019 09:38
Send private message

Yeah, I get that. BUt by the time you volontarily provide your name, adress, a police report with those details on it and a receipt, surely we're passed the "randomly blacklisting handsets" phase...


gcorgnet

1078 posts

Uber Geek


  #2261250 20-Jun-2019 09:40
Send private message

if anyone from Vodafone, 2degrees or Spark want to help out, it would be much appreciated.

 

The insurance won't accept the claim until the phone is blacklisted..


Linux
11391 posts

Uber Geek

Trusted
Lifetime subscriber

  #2261253 20-Jun-2019 09:43
Send private message

gcorgnet:

 

if anyone from Vodafone, 2degrees or Spark want to help out, it would be much appreciated.

 

The insurance won't accept the claim until the phone is blacklisted..

 

 

So then tell the insurance company to contact one of the carriers and get it blacklisted


gcorgnet

1078 posts

Uber Geek


  #2261255 20-Jun-2019 09:44
Send private message

Linux:

 

So then tell the insurance company to contact one of the carriers and get it blacklisted

 

 

I can't really imagine them doing that... Doesn't really seem to be their problem to solve...


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.