Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1457 posts

Uber Geek

Trusted

# 255472 13-Aug-2019 18:26
Send private message quote this post

I received a call today (private number) from someone claiming to be from Samsung.  She had a kiwi accent and for all intents and purposes appeared legit to me, however the circumstances are a little strange.

 

She said that because I had recently had a Samsung device repaired and that it wasn't repaired the first time  that they wanted to send me a gift voucher as compensation (she was unable to tell me what kind of voucher it was).

 

I have had a Samsung device (S6) repaired 'recently', but it was a few months ago and via the retailer (PB Tech) and I am unaware of it having to be sent back for repair twice.  That doesn't mean that it didn't happen of course.

 

She asked me for my postal address, which I gave her because I can't see giving that information out doing me much harm, even if it is a scam.

 

 

 

I rang Samsung about it afterward and they are checking it out for me, but they did have record of my name and phone number.

 

 

 

Anyway, I thought I'd ask on GZ to see if anyone else has had a similar experience, legit or not?


Create new topic
212 posts

Master Geek


  # 2297665 13-Aug-2019 18:42
3 people support this post
Send private message quote this post

Well if you receive a gift voucher well done, however if you receive a letter and it requests you to go online to claim then alarm bells should start ringing.





Sqishy


537 posts

Ultimate Geek


  # 2297681 13-Aug-2019 20:06
Send private message quote this post

Can confirm it's 100% legitimate, had 2 such calls after repairs.

They treat their after repairs service better than any other company I've ever heard of.

 
 
 
 




1457 posts

Uber Geek

Trusted

  # 2297691 13-Aug-2019 20:51
Send private message quote this post

Good to know, thanks @tehgerbil

 

What kind of vouchers did you receive?


537 posts

Ultimate Geek


  # 2297695 13-Aug-2019 20:59
Send private message quote this post

It was 2 movie tickets that could be redeemed at any time at Event cinemas, iirc.

Used them at Hoytts. It was a nice touch after a less than ideal repair experience.



1457 posts

Uber Geek

Trusted

  # 2297697 13-Aug-2019 21:02
Send private message quote this post

Nice!

 

Well I'm looking forward to seeing what I receive then! :)

 

 


1276 posts

Uber Geek


  # 2297698 13-Aug-2019 21:07
Send private message quote this post

SamF:

 

Nice!

 

Well I'm looking forward to seeing what I receive then! :)

 

 

 

 

A Note 10 Plus :D




1457 posts

Uber Geek

Trusted

  # 2297700 13-Aug-2019 21:09
Send private message quote this post

Haha, I wish!!


 
 
 
 


178 posts

Master Geek


  # 2297715 13-Aug-2019 21:20
Send private message quote this post

Exactly same phone call at 5:30 this evening. Has been about 3 months since the initial repair (Note 9). Had all my details and verified post code.

Tad dubious.



1457 posts

Uber Geek

Trusted

  # 2297717 13-Aug-2019 21:23
Send private message quote this post

Yeah, that's about the same time as my call.


dan

1068 posts

Uber Geek

Lifetime subscriber

  # 2297735 13-Aug-2019 22:04
Send private message quote this post

ive had a call from samsung like this in the past, asked how the repair went, i said badly, and then a samsung power bank turned up a week later


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20


Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11


Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16


Intel announces next-generation Intel Xeon Scalable processors with up to 56 cores
Posted 7-Aug-2019 15:41


Nokia 2.2 released in New Zealand
Posted 5-Aug-2019 19:38


2degrees celebrating ten years
Posted 5-Aug-2019 05:00


Sure Petcare launches SureFeed microchip pet feeder
Posted 2-Aug-2019 17:00


Symantec Threat Intelligence: revival and rise of email extortion scams
Posted 2-Aug-2019 16:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.