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jonathan18

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#257200 20-Sep-2019 09:22
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I've done it again and dropped my phone, this time an S10 Plus that's about a month old. Totally cracked the back...

So I'm looking for recommendations for places that do a decent job at replacing the back (which I think most be done in concert with the screen?) at ideally a relatively affordable price.

For warranty purposes, would I need to get it repaired at a particular business?

Thanks in advance


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Linux
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  #2320934 20-Sep-2019 09:30
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Only an authorised Samsung service agent should do this! Call Samsung NZ directly and ask what is the best place

 

Do not visit any of the dodgy repair agents in shopping malls

 

https://www.samsung.com/nz/support/service-centre/




Linux
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  #2320936 20-Sep-2019 09:35
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Not sure where you are located but a warning for anyone reading this ' Dr mobiles Limited ' in Takapuna, Auckland should be avoided at all cost

 

Telling customers he uses genuine parts to repair phone when he does not


ShinyChrome
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  #2320989 20-Sep-2019 09:59
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Can I recommend this for your next phone friend?




jonathan18

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  #2320992 20-Sep-2019 10:11
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Far, far too soon!

I actually have a really robust case... Took it off at work yesterday to plug in my stereo (3.5mm hole too small), and then forgot to put the case back on before leaving.

Got home and realised I had no other case... A pity Samsung don't provide a basic case in the box, but in the end totally my fault... Even broke it in identical circumstances...

quickymart
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  #2321476 20-Sep-2019 18:12
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Linux:

 

Only an authorised Samsung service agent should do this! Call Samsung NZ directly and ask what is the best place

 

Do not visit any of the dodgy repair agents in shopping malls

 

https://www.samsung.com/nz/support/service-centre/

 

 

Cheers for the tip John, I'll be paying them a visit over my phone too.


Dingbatt
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  #2321515 20-Sep-2019 19:02
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Have had a couple of phones repaired by the authorised Samsung Service Centre in Albany. Certainly not the cheapest, but keeps your warranty and guarantees to maintain the IP rating of your phone.




“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996


 
 
 
 

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quickymart
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  #2321739 20-Sep-2019 23:26
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I think my phone's out of warranty, so that part probably doesn't apply to me :( but at least it would get done properly.


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