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332 posts

Ultimate Geek


#269865 12-Apr-2020 12:13
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Just a quick question out of curiosity....

 

I just read in the Geekzone forums that there are sites now that are 4G only, which means if you don't have VoLTE on your mobile, voice calls wont work.

 

I have a Samsung S8 (2 degrees firmware) and am with Skinny. I also believe the S8 is VoLTE capable, if enabled by the service provider.

 

After Googling various places on the internet, the the option to turn in VoLTE, (if enabled), can be found either under CONNECTIONS, or, under DIALER on the Samsung S8 settings.

 

However, i cant see it in either location, nor anywhere else in the S8 settings. This leads me to assume Skinny has not enabled VoLTE on the Samsung S8.

 

My question is... Will Skinny enable VoLTE on the S8 in the future, and if so, when? If not, can i do anything to enable the option myself?

 

Thanks in advance for any replies.


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  #2459750 12-Apr-2020 12:21
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2degrees handsets have VoLTE enabled by default and you can't toggle it off / on as it's disabled in the menu of the handset


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  #2459752 12-Apr-2020 12:29
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Skinny will have VoLTE support at some stage, there is still a few things being perfected before the switch is flicked.

 

 

 

Your secondary question about support on the S8, will depend on if it's pushed out to that firmware.

 

I unfortunately don't know if we enabled that firmware.





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Ultimate Geek


  #2475887 3-May-2020 16:08
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Can you give some idea of the timeframe?  I tried a Vodafone SIM in my S20 and the VoLTE symbol appeared.  

 

 





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Ultimate Geek


  #2476860 5-May-2020 12:18
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From Skinny:

 

"We do have plans to accelerate the roll-out of VoLTE to customers in rural areas who may not have any access to 3G coverage. At this stage, it will not be available for all customers."

 

That's disappointing.  I have made a few calls using a Vodafone SIM and the call quality is noticeably improved.





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  #2476866 5-May-2020 12:25
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w2krules:

 

From Skinny:

 

"We do have plans to accelerate the roll-out of VoLTE to customers in rural areas who may not have any access to 3G coverage. At this stage, it will not be available for all customers."

 

That's disappointing.  I have made a few calls using a Vodafone SIM and the call quality is noticeably improved.

 

 

@w2krules How is that disappointing? They answered your question and advised VoLTE is coming


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Ultimate Geek


  #2477166 5-May-2020 16:54
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My discussion with Skinny concluded as follows:

 

Me:  Understood. Can you give me an indication of the time frame in which it will be available to all customers?

 

Skinny:  Unfortunately not at this stage sorry! Once we have set dates, we will let our customers know.





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