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#272609 5-Jul-2020 11:46
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As subject, but still works with speakers and headphones

Sony Xperia Z5 Android 7.1.1

Tried turning it off and back on again

Any other suggestions welcome

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BDFL - Memuneh
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  #2517537 5-Jul-2020 13:49
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Perhaps check if the default payment option is correct?




 

 

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BDFL - Memuneh
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  #2517539 5-Jul-2020 13:50
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  #2517545 5-Jul-2020 14:09
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Is the phone rooted?

 

There's been recent changes to Google Play Services so that phones, even those hacked with Magisk, can be "found" out that they're rooted and refuse to do payments.


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  #2517577 5-Jul-2020 15:43
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In these cases, it would show an error message when trying to pay. You can install Safetynet Attest to check it.





 

 

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  #2518841 8-Jul-2020 06:19
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Thanks all
Default set, NFC on, screen active.

No error message, no vibration, no nothing.
Just doesn't seem to register anymore.


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  #2518895 8-Jul-2020 08:31
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Is NFC itself actually working? You can test this just by trying to read a card.

 

 


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  #2518926 8-Jul-2020 08:52
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What does the Google Pay app have to say about installed cards?


 
 
 
 


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  #2518930 8-Jul-2020 08:56
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^^

 

Get a NFC reader app and tap your credit card.

 

 

 

The other trick to resetting was to show system apps in the apps manager and flush the cache and reboot. BT/NFC combos Use to get hung up on older OS versions. Not sure if it is still a thing with NFC now.

 

Or if it is one like my old S3, the NFC was in the battery and could die independently.




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  #2519869 9-Jul-2020 10:25
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sbiddle:

Is NFC itself actually working? You can test this just by trying to read a card.


 



I assume so, just tried to read my work swipe card and it came up with "card read error" and it connects to speakers with NFC



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  #2519874 9-Jul-2020 10:27
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jamesrt:

What does the Google Pay app have to say about installed cards?


Default card ASB Visa



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  #2519876 9-Jul-2020 10:29
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Oblivian:

^^


Get a NFC reader app and tap your credit card.


 


The other trick to resetting was to show system apps in the apps manager and flush the cache and reboot. BT/NFC combos Use to get hung up on older OS versions. Not sure if it is still a thing with NFC now.


Or if it is one like my old S3, the NFC was in the battery and could die independently.



Thanks will give clear cache a go. Should have thought of that myself

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  #2519888 9-Jul-2020 10:48
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ubernoob:
jamesrt:

 

What does the Google Pay app have to say about installed cards?

 


Default card ASB Visa

 

I'm assuming it also had the contactless/paywave symbol ?

 

Also, any chance you've blocked the card via the ASB app?  I think the app has a "lost card" or "hold" function, from memory (don't have an ASB paywave card myself).

 

 




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  #2520307 9-Jul-2020 19:43
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Ah ha I had left my card in an ATM and when I went back of course it was gone so I blocked the card with my phone.
Luckily the machine took the card in and as it was in the foyer of a bank I could get it back.
Maybe when I unlocked the card it hasn't unlocked the electronic version
I'll check with the bank

Thanks alot



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  #2521680 13-Jul-2020 09:30
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Thanks all
Uninstall and reinstall app
Now working again

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