Numerous Issues with Hyundai TX115C

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cat-mince

242 posts

Master Geek

#2800 21-Nov-2004 11:09

I'm having serious Issues with my phone.

1: It Locks up when using the flash
2: it Freezes Occasionally when it's in my Pictures - In Camera.
3: I get "Card signs" of Spades,Clubs and Diamonds when I get txts alot of the time.
4: Photo Messages take 2 Minutes to send at times
5: it Locks up when exiting the WAP browser.

Does anyone know how to cure and of these Issues, because Telecom won't do a damn thing.

I like cats... they taste like Chicken

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#10341 21-Nov-2004 11:26

I think it's unlikely that you'll find a magic DIY fix for problems like this. Perhaps you should go back to the dealer and remind them that, under the consumer guarantees act, they are obliged to repair it within reasonable time or replace it.

cat-mince

242 posts

Master Geek

#10342 21-Nov-2004 11:35

Ah i've tried complaing and they say it's "Out of their control" relating to the Issues with txting. And they won't let me swap it for another model,

I like cats... they taste like Chicken

alasta

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#10343 21-Nov-2004 12:43

If the problems are networked related, then it's fair for them to say that it's out of their control. However, apart from the delays with photo messages, it's pretty obvious to me that the problems that you're experiencing are problems with the handset and not the network! I've certainly never had the problem you describe with playing card characters appearing in text messages on my TX115.

I'd recommend that you take a look at http://www.consumeraffairs.govt.nz/consumerinfo/cga/index.html. Once you have a clear idea of what your rights are, then you should be in a better position to convince them to rectify your problems. If they still won't budge, then it's going to be a job for the disputes tribunal, I'm afraid!

Good luck.

dazzanz

214 posts

Master Geek

#10346 21-Nov-2004 21:54

i havent had any of those problems with my tx115c

piperdale11

51 posts

Master Geek

#10350 22-Nov-2004 08:18

my friend and i both bought one a few weeks ago. now when you open the screen on them it takes a few seconds for the screen to light up. he said his started this last week and mine started it on the weekend.

the other thing i think mine is doing is only ringing sometimes when i get messages...

does anyone else have these problems?

alasta

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#10351 22-Nov-2004 08:33

I haven't had any of these specific problems with mine but, since you mention this, you have reminded me of a similar problem that I have had. When a particular caller rings me, the ringtone is different from the one that I have set. When other callers phone, the correct ringtone appears to play.

Obviously, I have checked that there is no distinctive ringtone set for this contact, and I don't know what else could be causing this. I'm starting to wonder if this handset has a few serious software bugs.

cat-mince

242 posts

Master Geek

#10355 22-Nov-2004 11:28

yeah the screen takes about 3 seconds to light up! and the ringtones are so low even on high. I think you are right about the software bugs.

I like cats... they taste like Chicken

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piperdale11

51 posts

Master Geek

#10360 22-Nov-2004 11:43

if it is a bug is there something that can be done to fix it? it is blinkin annoying - and not really good on a $400 handset...

what annoys me the most is i really liked this phone but now this has happened i am kind of peeved

alasta

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#10365 22-Nov-2004 12:21

If, indeed, it is buggy software, then I would hope that Telecom would have an upgrade available in the future. Does anyone know if it is standard practice for Telecom to offer such upgrades for free in cases like this?

cat-mince

242 posts

Master Geek

#10375 22-Nov-2004 16:08

Apparently not. Ring up 0800 TELECOM or send your phone back if it really annoys you and get the Retailer to replace it.

I like cats... they taste like Chicken

tonyhughes

Hawkes Bay
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#10382 22-Nov-2004 23:06

SOftware updates are loaded free of charge , and dealers will provide a loan phone at zero cost (any good one will anyway)

moshpit

55 posts

Master Geek

#10573 2-Dec-2004 12:46

Hey I was just reading your probs with the Hyundai tx115c. Are the text messages your getting clubs and spades on from SIEMENS brand 021s only? Ive had a similar problem with a different phone. But Ive established the only time I get the clubs is from that brand of 021 and because they can recive my text messages Im wondering wether its a problem with the format of outgoing text messages from that particular brand of phone.

Might be worth finding out.

cat-mince

242 posts

Master Geek

#10578 2-Dec-2004 15:16

Only Alcatels for mine.

I like cats... they taste like Chicken

spazz

266 posts

Ultimate Geek

#10837 8-Dec-2004 00:30

Firstly, the reason why you're getting "clubs" etc, is because Vodafone people are sending you multi-txts, i.e., more than one txt within the one message screen. You might know, you might not, that many Vodafones allow you to send up to three txts within one message screen. Hyundais do NOT like this at all, my tx95c had the exact same problem.

Alasta, your problem is probably happening because the caller does/doesn't have caller ID. You'll find that the 115c has a different ringtone setting for calls which display caller ID, to ones that have caller ID blocked. Change it, and you're set.

Now, MY main bitch is that the predictive txt will no longer save words! On my 95c, I was able to save words like "Hehe" and "LOL" in the predictive thingy, but now I can't, and this REALLY bugs me. And piperdale you're right, sometimes it doesn't ring/vibrate when you get a message. The Hyundais are damn buggy phones. Wish I'd got the new Nokia now...

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alasta

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#10838 8-Dec-2004 07:10

Thanks for the suggestion Spazz but, unfortunately, I have already checked that the correct ringtone is set for both identified and anonymous callers. I have also checked that the 'roam ringer' (whatever that is) is not set to distinctive, as this seemed to cause some problems as well.

I haven't used the phone enough to really notice a pattern with this problem, but I'm starting to get the feeling that all calls from people in my phone book are coming through with the wrong ringtone while other calls come through with the correct one. This makes me wonder if there is a different ringtone assigned to a particular 'group' of callers, but I can't find any way to do this.

I think I'll have to do some experiementation this weekend and I'll let you know if I find a solution.

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