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old3eyes

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#302759 17-Dec-2022 15:06
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Over the past few months I've been getting this message randomly on my 12 month old Samsung A52s 5G, maybe once every week or two. My granddaughter has also starting to get the message on  her A52s . 

 

Did a net search and found that it's a common  problem on recent Samsung phones https://www.youtube.com/watch?v=0ZjDjt6YSW4  

 

Some times I reverse the cable over and it works , sometimes putting it on another charger works and if all else fails press the Volume down and power on button at the same time so it boots up bypassing the check.  Sometime it says that something is obscuring the charger port

 

No use sending it back for repair under warranty as they'll say "Moisture damage, not covered under warranty, That will be $400 sir."  It's never gotten wet. 

 

Anyone else here with a recent Samsung phone getting this?? 





Regards,

Old3eyes


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Linux
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  #3011413 17-Dec-2022 17:17
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Have you cleaned out the USB port with some compressed air?



MaxineN
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  #3011417 17-Dec-2022 17:51
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My S9 had the same issue (and a few other issues out of the box such as the touch digitizer failing).

 


They not only replaced the USB port but also the digitizer and also found 1 other defect with my unit (bad seal leading to 0 ingress protection) under warranty, no questions asked.

 

 

 

 

 

 

 

 





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


Scott3
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  #3011426 17-Dec-2022 18:31
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Give a blast of some contact cleaner a try. For example:

https://www.crc.co.nz/CO-Contact-Cleaner/6895-960025f2-8a28-4cdf-b2e6-e4c96d6b5b86/

 

 




Eva888
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  #3011427 17-Dec-2022 18:40
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A friend I help has the same issue but on a Samsung tablet. Tried various internet fixes but it continues. It’s also only used in a dry environment so am interested in any new fixes.

elpenguino
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  #3011451 17-Dec-2022 23:15
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old3eyes:

 

Anyone else here with a recent Samsung phone getting this?? 

 

 

Timely post - lapenguina's A52 did it today for the first time.

 

Bit of a worry if it's going to get worse. I'll keep an eye on the purchase date and send it for repair if needed.





Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21


xpd

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  #3011462 18-Dec-2022 08:31
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I have an A72, had that warning 2-3 times this year, but usually when I had been out in the rain. Just dried off the phone, checked was no obvious signs of water in the port, restart and its fine again.

 

They're just a little sensitive I think.

 

 





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old3eyes

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  #3011466 18-Dec-2022 08:37
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Linux: Have you cleaned out the USB port with some compressed air?

 

Good point.  I'll go and buy  a can of compressed air that they use for PCs . 





Regards,

Old3eyes


elpenguino
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  #3011552 18-Dec-2022 13:28
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xpd:

 

I have an A72, had that warning 2-3 times this year, but usually when I had been out in the rain. Just dried off the phone, checked was no obvious signs of water in the port, restart and its fine again.

 

They're just a little sensitive I think.

 

 

Good point. It was raining yesterday and the phone had been carried outside immediately before this alarm so it probably did have moisture in the connector.





Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21


KiwiSurfer
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  #3011576 18-Dec-2022 16:14
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xpd:

 

I have an A72, had that warning 2-3 times this year, but usually when I had been out in the rain. Just dried off the phone, checked was no obvious signs of water in the port, restart and its fine again.

 

They're just a little sensitive I think.

 

 

 

 

That has been my experience as well. I've never had it show that error dry, only after the phone has gotten wet e.g. out in the rain. Sometimes it goes away quickly but I've had situations when it took an hour to sort itself out. YMMV.


Gordy7
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1024kb
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  #3011750 18-Dec-2022 20:57
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I find the phones are more susceptible to this problem when power is critically low. Like, you really really need power & now you've found some, we're not going to let you use it.

My fix is mentioned above - a quick burst with an evaporative cleaner (even lighter gas if you have to) followed by a blast of compressed air.

Samsung isn't the only manufacturer with a poorly-implemented moisture alarm, iPhones also suffer although not as prevalently. Same fix works on those too.




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geekbhaji
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  #3011797 18-Dec-2022 21:20
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I experienced it too. An air clean will help.

If its a false alarm. Turn the phone off and then charge it. Once charged turn it on. It will go away.




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old3eyes

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  #3011889 19-Dec-2022 08:54
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geekbhaji: I experienced it too. An air clean will help.

If its a false alarm. Turn the phone off and then charge it. Once charged turn it on. It will go away.

 

Not in this case as the warning comes on even when  the phone is off and the charger plugged in   as shown in the YT video. 





Regards,

Old3eyes


1024kb
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  #3018150 7-Jan-2023 12:09
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There is also, of course, the second possibility that none of us here have yet mentioned. It does not have to be a wet charging port causing this issue, & it does not matter in the slightest how dry that port is - when the USB cable is holding moisture.




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old3eyes

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  #3018152 7-Jan-2023 12:11
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1024kb: There is also, of course, the second possibility that none of us here have yet mentioned. It does not have to be a wet charging port causing this issue, & it does not matter in the slightest how dry that port is - when the USB cable is holding moisture.

 

In my case the  charger cables are inside the house and dry. 





Regards,

Old3eyes


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